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About
►What "The Laptop Doctor" offers its customers:
Free Troubleshooting/Estimate (NO FIX - NO CHARGE) : We will let you know what the problem is and what your laptop needs in order to be fixed.
No Surprise's or Hidden fees at the end : If there are additional problems found, you will always be given the cost of the repair Upfront before proceeding.
Expert Service :
- Over 30 + years of both Computer and Electronic experience
- Associate Degree in Electronic Engineering Technology w/ Digital Computer
Specialty
- CompTia A+ Certification
- Honorably Served in the Military - United States Navy Veteran
- Repair Service is Warranted : 30 days on Service Performed
- 24 to 72 Hour Turnarounds (most cases) : Quick turnarounds in most cases.
Drop offs & Shipments accepted
►SERVICES OFFERED:
Power Jack - Power port repair - most power jacks are included in pricing
Operating System recovery / restore disc & USB installations
Laptop Screen replacements
Laptop Keyboard replacements -
Over Heating Issues
Heat Sink Cleaning and New Heat Sink Compound
Dead laptop
Troubleshooting & Repair
and MORE !!
►We fix any and ALL Laptop Makes & Models
Fujitsu
Gateway
Gigabyte
HP
IBM
Lenovo
MSI
Panasonic
SONY
Toshiba
Acer
Alienware
Apple
Asus
Compaq
Dell
eMachines
** Though I Repair most all of the Laptop issues and problems, I specialize in No Power and Power jack connector problems. These are some of the common symptoms of a Loose, Bad, Cracked or Broken Power Jack Socket input Port Connector Plug:
Loose power socket jack input port
No Power to your Laptop or Intermittent power
Power Jack cracked or Power Jack broken
Power Jack pushed in
Laptop not charging
broken power jack or plastic housing for power jack
malfunctioning laptop dc power sockets
bad power connector
cracked power socket
ac power adapter plug broken, bad or missing
dc power jack is loose
dc power jack loose faulty broken
Loose or Bad Asus power jack
Loose or Bad Acer power jack
laptop jack intermittent connection to the motherboard
laptop power connector gone bad
need replacing the power jack
HP Pavilion power jack bad
Compaq power jack bad
Toshiba power jack bad
Gateway power jack
Pushed in power connector jack port
Loose or Bad Samsung power jack
Bad Dell power connector loose
My workmanship and attention to detail stands out and separates me from others doing the same thing I am doing. My customer communication and promptness are outstanding and complemented on often. I go the extra mile with the customers system. In addition to the repair, I clean and service it inside and out.
Overview
Hired 63 times
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Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
2017
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
55 reviews
5
93%
4
5%
3
2%
2
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Read reviews that mention:
Jeannie S.
May 31, 2024
•
Hired on Thumbtack
Darren at Laptop Doc definitely healed my laptop! I had a broken trackpad, keyboard, super slow MacBook and he was able to fix it in a day with the best price! Highly recommend him and will definitely use him if my laptop gets “sick” ! Thank you again Darren!
Details: Mac (Apple) • Laptop • Computer not turning on • At the pro’s location
Computer Repair
Jeanine p.
Mar 23, 2017
•
Hired on Thumbtack
Great communication. He kept me up to date with everything. Computer is fixed and works perfectly. Will definitely use him again.
Computer Repair
Adriane W.
Jul 3, 2014
•
Hired on Thumbtack
I have finally found a trustworthy, reliable, knowledgeable person that I can now call "my computer guy"! I had some hardware issues, he gave me multiple options including someone else's services and kept me in the loop about the repair progress. He even fixed stuff on my computer that needed too be repaired at no extra charge just because he's that kind of guy. I would without a second thought hire him again and recommend him to all of my family and friends!
PC Computer Repair
Dakota Y.
Mar 16, 2013
•
Hired on Thumbtack
The experience was great. He not only replaced my jack, but made sure everything was still working after, and wiped down my laptop.
Computer Repair
Julie T.
Jul 26, 2014
•
Hired on Thumbtack
Darren fixed my laptop screen, cleaned the heat sink and added a heat sink compound and replaced the fan. It took about a day to get my computer back. My computer is working great now, much better than before. He gave me a 45 day repair warranty and was very pleasant to work with. I will definitely call him again for any of my computer problems.
Computer Repair
Credentials
Background Check
Darren Dowd
FAQs
What is your typical process for working with a new customer?
I most often will quote the customer a Flat Rate Labor price. If I can repair their laptop, tablet or other electronic device for this price, I will do it no matter how much time I put into it. If it needs parts, I will not proceed with the repair until I give them the cost of the part and the new estimated price. If I do not Fix their item....there is NO CHARGE to them for my time, troubleshooting and estimate fee.
What education and/or training do you have that relates to your work?
* Associates in Science Electronic Engineering Technology with a Digital/Computer Specialty.
* CompTia A+ Certified
How did you get started doing this type of work?
I enjoy working with computers (specifically laptops) and find it very enjoyable at solving problems that my customers have with their laptops. My natural personality is to solve problems, and that is why I got into this field and electronics.