FAQs
- What is your typical process for working with a new customer?
1. Contact: Initiate the process by requesting an estimate for your next roofing project. An Orca project manager will reach out to schedule a consultation visit. 2. Consultation: An Orca project manager will visit your property, conduct an inspection, and offer guidance on the best way forward. Based on the roof specifics and the customer's goals, Orca will provide a quote for the roof installation/replacement. When the customer and Orca agree on the scope and price, a contract is signed that details the scope of work and total price. 3. Installation: Orca collaborates with the customer to find the perfect timing for scheduling the roof replacement, ensuring minimal disruption. The Orca project manager will stay in regular communication about any changes to scheduling, materials delivery, and work progress. 4. Clean-Up: Orca's punctual roofers take care of the tear-off and installation. After completing installation, Apex performs a thorough clean-up, leaving your property pristine. 5. Commitment: Orca customers ca
- What education and/or training do you have that relates to your work?
Orca Roofing and Exteriors is a Owens Corning Platinum Preferred Contractor and a GAF Certified Commercial Contractor.
- What types of customers have you worked with?
Orca Roofing and Exteriors is pleased to serve a variety of customer: homeowners, HOAs, property management firms, and commercial property owners.