FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will come onsite and do a free estimate of scope of work in order to provide the most accurate and best bid we can. Once onsite, we can determine the best course of action to help our clients achieve their goals. Sometimes if we give an online bid, once we are onsite, we may come across factors previously unknown to us that may change our scope of work. When this happens before we start, we will always alert the client and make sure we come a new agreement. Please note: If for any reason the customer schedule changes or cancels without giving 24 hour notice, then we will have to impose a "trip charge".
- What is your typical process for working with a new customer?
1. Determine client goals and how we can best help the client achieve their vision. -via a phone call or conversation through online or text. Site visit to determine work if scope of work cannot be determined through client supplied information. 2. Provide bid for scope of work and pricing. 3. Schedule work. 4. Perform work. 5. Cleanup and Final Walkthrough 6. Get rave review from client because they are really happy with the great job we did! :)
- What education and/or training do you have that relates to your work?
Our owner Jamaine is a licensed General Contractor who is constantly taking classes to expand his knowledge building on his already solid foundation of over 15 years experience in various trades including painting, door hanging and installation, demolition, concrete cutting, commercial trim and baseboard installation, and many other jobs and skills he has acquired.