FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Question 1: What does a session cost? Answer 1: The price for photo sessions are subject to vary, based on the package selected. Please see the ‘Pricing’ page on our website; for package and pricing details. Question 2: Are there any deposits? Answer 2: Yes. Once you have confirmed what package you’d like to move forward with; we’ll be able to send over an agreement to secure your booking. - A 50% nonrefundable deposit will be collected at the time of the agreement being signed to reserve the service package selected. - The remaining, outstanding balance will be due after the service has been provided through Auto Pay (Honeybook). Question 3: Are there any extra fees I should be aware of? Answer 3: A few things to note: - The package prices shown on the ‘Investments’ page are excluding tax. All prices are shown in the currency of USD. - Please note an extra fee may apply if your desired photoshoot location is in the San Juan Islands or in the Olympic Peninsula. - If you’d like a second shooter (this is primarily for wedding packages), please connect with me directly; since this price is subject to change based on the time of the year and market conditions.
- What is your typical process for working with a new customer?
Once a new customer has reached out to us, we normally schedule a call to review the details of the session the new customer would like and align this with one of our internal package offerings. Once a package has been selected, then: 1. The new client can sign off on our session agreement; and pay a non-refundable 50% deposit to secure a session. 2. Enjoy your session for the date/time selected. 3. Pay the remaining balance through Auto Pay (Honeybook). 4. Receive a confirmation email once your photo gallery is ready to view. 5. Enjoy the photos! You can either download photos or order prints through the gallery host called Pic-Time. 6. Let us know how we did! Help others discover us by letting us know how your experience with us was through leaving a review.
- What education and/or training do you have that relates to your work?
I am 100% self trained. I've taken local educational courses through Glazers (Seattle) and Kenmore Camera (Kenmore) to continue my education since launching the business officially back in 2023.