- What should the customer know about your pricing (e.g., discounts, fees)?
Proposed prices might not always fit you, however we can always discuss that. Don't be shy to name the price that fits you. I am sure we can always reach an understanding.
- What is your typical process for working with a new customer?
Problem description usually describes at least 70% of the overall issue. If you are ready to provide a bigger description and more photos, I should be able to give a more precise estimate. In most cases, the estimate on the first visit is done for free. If possible, the problem will be fixed immediately
- What education and/or training do you have that relates to your work?
I have a bachelor in sea transport engineering, as well as work experience in gas piping of two years. Fixing up bathroom or kitchen water supply systems are my hobby that I have been doing for the last 20 years.