FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use remodeling magazine cost vs. value survey for our pricing. they take over 150 thousand bids from across the nation, we know what everybody is charging for their services and we are very competitive with other reputable companies, that offer full warranties, pay their employees a fair wage, report to L&I and we of course are license and bonded.
- What is your typical process for working with a new customer?
We start with a 15 points Free inspection to determine what type of work the home requires. If the home requires a full tear off, we will show the home owner the different roofing systems available. if no roofing work is needed we will the let the client know how long they have before they should do their roof or windows.
- What education and/or training do you have that relates to your work?
All of our staff is factory trained (GAF & IKO) and some of our installers have over 16 years of experience in the home renovation industry.