FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are no fees, if a customer asks about discounts I will give a 5% standardly.
- What is your typical process for working with a new customer?
I typically discuss the project to get an idea of what they may need done. I would then schedule an estimate where I could see the areas in question and create a quote. Answer any questions they may have about the process or materials. Then discuss scheduling and set a work date.
- What education and/or training do you have that relates to your work?
I have been the lead technician of 3 different restoration companies over the last 7 years.