NW Custom Plumbing LLC

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Licensed

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Type of water heater

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About

Northwest Custom Plumbing stays competitive with pricing, working efficiently as possible to save customers time & money.

Overview

Current Top Pro

Hired 13 times

Serves Marysville, WA

Background checked

License verified

32 employees

12 years in business

Business hours

SunClosedMon6:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Credentials

License verified

Plumber – Specialty – Residential (PL02)

License state: WA

Background checked

Passed by Austin Richbourg on Oct 10, 2024.

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

22 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Ben T.

Mar 31, 2026

•

Hired on Thumbtack

I had an urgent situation where my water heater was in violation of HOA policy and needed to be replaced quickly. I reached out to several companies, but many either raised their prices due to tariffs or required paid onsite estimates. When I spoke with Austin at NW Custom Plumbing, the experience was completely different. He immediately asked for a photo of my current unit and some rough measurements, then provided a very competitive price that beat other companies. I also really appreciated his honesty. He didn’t try to upsell or add unnecessary charges, and he was able to reuse materials from my existing setup to help keep costs down. Jason and Jesus showed up right on time, were extremely professional, and completed the entire replacement, installation, cleanup, and testing in under an hour. On top of that, they arranged for the city permit and inspection, and everything was completed up to code within about a day and a half. This was my first experience with NW Custom Plumbing, and I’m genuinely impressed by their speed, professionalism, and honesty. It’s clear they take pride in their work and care about serving the community. I’ll definitely be using them again for future plumbing needs.

Details: Yes, the location has an existing heater • Electric tank • I would like the pro to buy the water heater • Condo/Apartment

Water Heater Installation or Replacement

Michael O.

Apr 29, 2026

•

Hired on Thumbtack

Honestly couldn't have asked for better experience. They were here within the hour and didn't upcharge me despite it being an urgent leak. They'll have my future business for sure.

Details: Leaking or burst pipes or appliances • Outdoors • Need professional's assessment • House

Emergency Plumbing

Daniel B.

Apr 14, 2025

•

Hired on Thumbtack

Great experience with replacing a hot water heater. They were able to get me scheduled early Monday after a breakdown on the weekend. Excellent pricing for short notice and they were able to provide different product and installation options. Jason was very knowledgeable during the installation and suggested some changes to some of my setup that will prevent issues down the road. They were done in a couple hours. Overall very happy with the service and will definitely use again for any future projects.

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House

Water Heater Installation or Replacement

Zach H.

Dec 5, 2024

•

Hired on Thumbtack

Great job replacing my water heater. Really easy to work with, prompt and communicative. If you have water heater needs, NW Custom Plumbing is a great choice!

Details: Routine maintenance • Unusual noises from inside heater • No problem, just need maintenance • Gas tank • Garage • House

Water Heater Repair or Maintenance

Janelle j.

Apr 25, 2026

•

Hired on Thumbtack

Although we chose to go with a different supplier, they were very responsive, good value and professional in providing a quote.

Details: No, the location does not have an existing heater • Electric tank • I would like the pro to buy the water heater • House

Water Heater Installation or Replacement

NW Custom Plumbing LLC

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