FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in being transparent and fair with our pricing. One thing that makes us unique is our dedication to helping homeowners save money. We’ll go out of our way to find affordable materials or recommend cost-saving solutions. Our pricing is competitive, and we always prioritize honesty in everything we do.
- What is your typical process for working with a new customer?
Our process is friendly, fast, and focused on clear communication. We’re highly responsive and always make sure to keep our customers in the loop. From providing a detailed timeline to regular updates via phone, text, or email, we ensure that you're always informed. Our dedicated team member answers calls during business hours, and we pride ourselves on our excellent communication skills throughout every step of the project. Your satisfaction is our priority!
- What education and/or training do you have that relates to your work?
With over 20 years of experience in the industry, we stay current with all licensing, permits, LNI requirements, and updates. We are committed to continuous learning, regularly taking courses on woodworking, insulation, and code updates to ensure our work is always up to standard.