About this pro
48 years in business
96 hires on Thumbtack
Power Washing, decks, patios, etc
Misc yard redos
Pros • Overall I am pleased with my deck • It is a solid deck • It is level • Gary showed up on time, every time • Good communication, responds quickly, easy to communicate with Gary • Completed on time • Good spacing on the joists * Price was good. About half of what the other two quotes I received. Cons • Lacks some attention to detail o Upright pickets for handrail are evenly spaced until the end o Started laying decking from house side forward instead of front edge back. This meant that when he needed to cut a piece to fit, the narrow cut piece is on the front and stands out. Additionally, he put the cut edge out on the front leading edge. This will mean it will tend to chip off. • The stairs are enclosed with kickboard as requested. However, the kick boards are treated fence boards instead of the treated deck wood that the rest of the deck is made from. He built the treads first and then put in the kickboards so the fence boards where the only thing that will fit. Had he built the steps by putting the kickboards on first, it would have shifted the treads out and all would have fit and matched. • Most of the stair stringers are sitting down in the mud. This is a very wet location. It would have been better to put the stringers on concrete tiles. Both to keep them out of the mud and to distribute the load so that they are less likely to sink. I let Gary know of my review and he requested that his response be included and I am happy to do so: Tanja, you always start decking at house because you would have trouble fitting the last board the other way, and its better to trim the last one as it may not be the exact measurements all along. The kick boards are pre factory stained with 7yr warranty. The kick boards were designed to go on top to match the 5 1/2 '', the other way would be 7" not a standard size.Dec 16, 2018VerifiedHartloff Property Restoration's reply
Thank you, wish I had caught the items you have addressed.
I had a yard that needed landscaped and Gary did a great job .He was always on time and got the job done in a timely manner.He also did a gravel driveway for extra parking.Oct 9, 2017Verified
Got the job done at a great price- we are very happy with how it turned out. A few miscommunications during the process, but overall turned out well. I'd recommend Gary, as he is polite and professional and has a good work ethic.Jan 5, 2018Hartloff Property Restoration's reply
Very quick working and did great work. He also beat everyone else's quote by over a thousand dollars. I highly recommend going with Gary.Apr 6, 2017Verified
Gary was very thorough and did a great job. He is very punctual. I m glad we hired him to do our yard maintenance.Aug 25, 2014Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?My fences and decks are mostly figured on the running or square foot.
- What is your typical process for working with a new customer?I like to meet with them to go over the project to make sure we both are on the same path.
- What education and/or training do you have that relates to your work?Associate in Business; Certificates in Supervision & Management, Customer Service, & Entrepreneurship from Pierce College with Honors, 2008
|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|