Carter Brothers Refrigerator Service
Carter Brothers Refrigerator Service

Carter Brothers Refrigerator Service

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Zip code

Responds within a day

Introduction: Carter Brothers Refrigerator Service is a family owned and operated business serving our community. Our Mission is to provide you the best possible service at reasonable prices and to ensure you get the most use and life out of your appliances by repairing them right, the first time! We service all major brands as it relates to refrigerators and freezers. Whether it’s a side by side refrigerator, sub zero refrigerator or an ice machine, help is just a click away. Were available 6 days a week and all work is 100% guaranteed!
Overview

Serves Redmond, WA

Background checked

10 employees

44 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

20 photos

Specialties
Appliance type

Reviews
2.2

10 reviews

5
30%
4
0%
3
0%
2
0%
1
70%

Read reviews that mention:


pro avatar
Thumbtack Customer
Jul 15, 2021
·

From Google

From Google

We are visiting the area to see our daughter, son in law and our grandson. We have a residential refrigerator in our Motorhome . Its cooling and freezing quit working. RV repair people wouldnt respond because its a residential unit. Home appliance companies wouldnt because it was in a Motorhome . Finally I got to Carter Brothers and after talking to Chuck we scheduled a service call. Bill, his technician responded promptly, very professional and personable. We are keeping Carter Brothers contact info for future needs when we are here.
pro avatar
Thumbtack Customer
Feb 25, 2022
·

From Google

From Google

Bill showed up within hours of my phone call, was actually able to find my house..... not an easy task!!!He spent a lot of time trying to nail down the source of a loud intermittent noise that was getting worse....and of course, did not occur the entire time he was here.Bill was so patient, polite and proffessional and did replace a part... so far so good...would highly recommend this company.
pro avatar
Thumbtack Customer
Sep 22, 2020
·

From Google

From Google

They sent out a repair tech the same day we emailed. He took the time to explain exactly what was wrong and that our repair cost would be high enough that we should just buy a new fridge. I appreciated that honesty. Beyond that, he even provided a lot of advice on buying a new fridge.
pro avatar
Thumbtack Customer
Mar 3, 2022
·

From Google

From Google

Technician failed to show up. Chuck Carter then lied and said he tried to call. Then he argued about it. When I called the technician he confirmed that he never received my phone number and did not call me. Liars can never be trusted.
Carter Brothers Refrigerator Service's reply
PLEASE CHECK ALL OF CARTER BROTHERS 5 STAR REVIEWS , THEY ARE HIGHLEY RATED !!!
pro avatar
Thumbtack Customer
Mar 4, 2022
·

From Google

From Google

Failed to show up for service appointment. The owner Chuck Carter lied then argued about it.Dont ever call this place.
Carter Brothers Refrigerator Service's reply
CARTER BROTHERS ALWAYS CALLS THE CUSTOMER BEFORE GOING TO THE RESIDENCE IF THEY DONT ANSERW THE PHONE OR CALL US BACK WE DONT PROCEED TO THERE HOUSE , (COMPANY POLICEY )
Credentials
Background Check

CHARLES CARTER

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    CARTER BROTHERS OFFERS DISCOUNTS TO THE FOLLOWING....................SENIORS***MICROSOFT***AMAZON***POLICE & FIRE EMPLOYEES.

  • What is your typical process for working with a new customer?

    CASH ***CHECKS*** CREDIT CARDS***

  • What education and/or training do you have that relates to your work?

    ALL SERVICEMEN ARE FACTORY TRAINED

Not what you’re looking for?

No problem: we have pros for every job.