About this pro
15 hires on Thumbtack
JD D.Oct 18, 2017Verified
Lauren is extremely professional with excellent business acumen.May 31, 2017Verified
Lauren consulted with me on promoting my new blog's facebook page. I really appreciated your ability to explain things without making me feel dumb. She was punctual, professional and full of helpful hints.Feb 1, 2017Verified
We really enjoy working with Lauren. She is patient, a good listener, smart, and very responsive.Nov 7, 2016Verified
We have experienced professionalism, been presented with the skills needed to do the task excellently, and enjoyed a personable associate that instill confidence.Jan 16, 2016Verified
Photos and Videos
- What is your typical process for working with a new customer?When I take on a new client, I first send them a customized proposal agreement form detailing the services that will be provided in the campaign and my expectations from them. Once payment has been established, (usually through a monthly PayPal recurring payment,) we begin the onboarding process. I do a deep dive on the client and their industry, learning everything I can in order to develop their unique brand voice and social media strategy. Onboarding also includes a detailed interview with the client, in addition to my independent research.
- How did you get started doing this type of work?My background in writing, customer service and public relations led me to social media management. I put my skills and experience form those fields to good use in the social media campaigns I manage on behalf of my clients.