FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is completely customized per owner and property. We don't have a set price because it is dependent on how hands-on the owner wants to be in the process and the condition of the property.
- What is your typical process for working with a new customer?
We begin with an initial meeting with our sales team, followed by sending out a market analysis for the property's potential income and setup package choices with example contracts. Once the sales team has hammered out the details, and the customer has signed on, we move straight into on-boarding and pace it according to the customer's timeline.
- What education and/or training do you have that relates to your work?
Our management team has a combined 30 years of property management experience. Our sales director has a Managing Broker Real Estate License, and we have two team members currently in training to receive theirs. We have done extensive training programs and research regarding the beginnings of and changes over time in the short-term rental space. We are also committed to exploring new avenues and products as they arise to provide the most return to owners and the best guest experience. Our Operations manager regularly attends webinars and reaches out to companies regarding this.