FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will depend on the complexity of the project. However a clear estimate will be worked out upfront.
- What is your typical process for working with a new customer?
At Hoquiam Accounting Services, we make the process simple and secure. Here’s how it works: FOR TAX SERVICES 1. Initial Contact: You reach out to us with your needs or questions. 2. Client Questionnaire: We send a brief form to understand your goals and the services you’re seeking. 3. Secure Document Upload: You submit your documents through our encrypted portal to ensure privacy and protection. 4. Time Estimate: We review your materials and provide a clear timeline for completion. 5. We Get to Work: Our team begins preparing your financial or tax documents with care and accuracy. 6. Review & Delivery: Once completed, we send the final documents for your review. 7. E-Signature: You electronically sign the documents for approval. 8. Payment: The service fee is collected at this stage. 9. E-Filing: Your tax documents are securely filed with the IRS or relevant agencies. FOR TAX EDUCATION WORKSHOPS 1. Initial Inquiry The organization reaches out. Needs Assessment We send a short questionnaire to understand the audience, goals, and specific tax topics they’d like covered—such as new tax laws, filing basics, or maximizing deductions. 2. Workshop Proposal Based on their needs, we provide a customized outline, time estimate, and pricing details. 3. Scheduling & Logistics We confirm the date, location (in-person or virtual), and any materials or tech setup required. 4. Workshop Delivery The session is delivered in an engaging, easy-to-understand format. 5. Feedback & Support We gather feedback to help us improve our services
- What education and/or training do you have that relates to your work?
Beyond preparing hundreds of tax returns, I hold a Bachelor’s degree in Accounting and Business Management. But what truly sets me apart is my commitment to excellence—I take great pride in being outstanding at what I do. Staying current with tax laws isn’t just part of my job; it’s a daily habit. I invest significant time each day studying updates, changes, and strategies so I can serve my clients with confidence and that dedication shows in my work.