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About
Our business stands out due to 3 words of significance; honesty, integrity & respect. Based on the 3 morals to live by no job is 99.9% done. Always 100% finished. Making pipe dreams come to reality!
Overview
Hired 92 times
Background checked
4 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Disposal type
Continuous feed
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.8
89 reviews
5
90%
4
5%
3
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2
3%
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2%
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Read reviews that mention:
Gary H.
Jan 10, 2019
•
Hired on Thumbtack
I had a plumbing issue that wasn't necessarily an emergency and needed a bit of back story (venting issue due to previous remodel). Shane spent the time listening and providing ideas on what the next steps were. He was professional and punctual - he even came out - last minute - on a Saturday.
Details: No, repair is not urgent • No, the building is not currently flooded • Bathroom • Sewer or main drain • Unpleasant odor • A few weeks ago • House • Owner
Professional Plumbing llc's reply
Hi Gary, 1st and foremost as usual thank you for the opportunity and no problem with helping to diagnose your plumbing concerns. Glad to listen to your back story because it definitely helped me to understand things more so clearer! Next up is your water heater in which we will find the solution for this 47" dilemma in which now I believe we are going to have to re route your gas lines! Thank you again for the very excellent review!
Plumbing Drain Repair
Lorean S.
Jan 14, 2019
•
Hired on Thumbtack
Shane was one of the most responsive professionals I have hired. My garbagedisposal backed up Sunday evening and replied to my inquiry within minutes. He was responsive and got the job done in 45 minutes the next day for a more than reasonable price. Highly recommend and will hire again for future plumbing needs! Thanks Shane!!
Details: No, repair is not urgent • No, the building is not currently flooded • Kitchen • Only one drain has issues • Clogging • Less than a week ago • Townhouse • Owner
Professional Plumbing llc's reply
Thank you as well Lorean for your timeliness with communicating your situation & your thoughts about the scenario with timely replies to answer my questions! Glad it was a straightforward task which obviously wasn't time too consuming. Greatly appreciate your feedback & I look forward to seeing you again in the future for whatever else comes up!!!
Best,
Shane Martin
Professional Plumbing
Plumbing Drain Repair
Jason D.
Nov 25, 2018
•
Hired on Thumbtack
Sewer backed up for the last time that I wanted to deal with it myself. So I submitted the request and Shane was one of the first to respond. I requested to speak with him due to the nature of the situation and he was very quick to reply with contact info. Upon speaking with him I was able to get answers to questions and a decent ballpark estimate which is something most companies will not do without sending a technician out. Shane on the other hand was very helpful and informative over the phone, not something you’ll find elsewhere. He is very polite and friendly, I felt more like I had a friend over who fixed my sewer line rather than a tech just wanting to make a buck. After clearing the line he was able to get a look with a camera and found that the pipe is broken (old concrete). I have scheduled to have him out to fix the line later (have to get permits, excavator and such first). I would highly recommend Shane for any plumbing issues you might have. Especially if you’ve got an estimate elsewhere, call Shane before you have anyone else do the work.
Details: No, the building is not currently flooded • Sewer or main drain • Part of a larger issue with the plumbing system • Clogging • A month ago or longer • House • Owner
Professional Plumbing llc's reply
Thank you Jason for the awesome reply with all sorts of great details/feedback! I'm happy to have communicated all scenarios, options, possibilities etc..going forward to help understand all of this. Very awesome to have seen all the debris clear/drain out of your line & finally drain past & through the break. Thank goodness for your investment or decision to take the long term solution to fully clear the line by jetting rather than the snake option which would have been as if one were "dipping a finger in peanut butter" if snaked. Likewise working with you earlier was like working with a friend, it was a pleasure to have been able to help you & looking forward to the future fix/permanent solution!
Best,
Shane
Plumbing Drain Repair
Yunpeng X.
Apr 26, 2020
•
Hired on Thumbtack
Shane came on time and did a great job. He is professional and fixed the issue perfectly. I would ask him in the future if I have plumbing issues.
Details: No, repair is not urgent • Only one drain has issues • Clogging • Leaking (problem area known) • House
Plumbing Drain Repair
Amanda E.
Aug 19, 2019
•
Hired on Thumbtack
Great work, and very responsive. Was the only pro out of 4 contacted over the weekend to fix a leaky sink/disposal, and was able to take care of it Monday morning.
Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • Condo/Apartment
Professional Plumbing llc's reply
Thank you very much Amanda for your great feedback! Definitely glad it all worked out & that it was taken care of sooner than expected!
Plumbing Drain Repair
Credentials
Background Check
Shane Martin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate pricing, master cards, checks, visa venmo etc..
What is your typical process for working with a new customer?
Understanding the need/demand of service.
What education and/or training do you have that relates to your work?
RSCC license as well, registered side sewer contractor license, yearly continuing education in online & class room setting, years of experience, customer service etc..