Right Click Computer & Networking Services Seattle
It’s free with no obligation to hire
Hired 12 times
17 years in business
Cash, Check, Credit card, Square cash app
Photos and Videos
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Read reviews that mention:
Excellent service, reasonably priced and very knowledgeable about computer issues. Patiently talked me through the process of fixing my computer remotely and explained what was happening clearly so a novice like myself could understand. I highly recommend using this service.Aug 16, 2020Verified
Virus Removal Services
Ken is excellent at removing viruses from computers at an affordable rate. I was very satisfied with his work and I would recommend him to anyone. Thanks so much!Oct 21, 2020Verified
Overall The problem was fixed. But he said it would cost $60 to fix it. It ended up costing $105 because he had me buy software and windows pro. He didn't offer me the chance to say no to getting the pro edition. Otherwise very friendly and very informative.Apr 13, 2020Verified
Home Security and Alarms Install
Ken and Abdul were really great with our Lorex camera installation and wiring. They provided good advice on the system and patiently worked with us to upgrade the system that I had initially purchased. Ken in fact drove with me to return the system I had and get one that was a PoE 8 camera 4K system while Abdul diligently worked on integrating and expanding on our existing Cat5 wiring. I would recommend them and call out for any future projects.Nov 26, 2020Verified
These guys are AWESOME, they did exactly what I asked while giving professional advice. They're great to work with. They did a great job! I would use Ken and his company anytime.Oct 21, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We are highly competitive in our pricing. We try to be as affordable as we can with our customers. Our motto is to do a good job for our customers at a good price, and we will retain them as a new customer while also acquiring new business through referrals. We try to please everyone, but sometimes you can't please everyone. We will always try to work with our customers based on their needs and budgets!
- What is your typical process for working with a new customer?Usually there is first a phone interview to determine the possible causes of the problem. From there if needed, we schedule an appointment to go out on site at the customer's location to further ascertain details to the problem and cause. Then we either fix the issue or schedule a time to come back if we have to order parts for the repair, etc... If it is a remote support call, the first phone call usually determines the response. Usually we set up a time that is better for the customer so we can log in remotely and fix the problem. If the customer cannot log into the internet, then we will usually instruct the customer as to what to do to fix their problem. If the customer is still unsure, we will have them send us pictures of what their computer was doing at the time and we can instruct them as to what to do from then on.
- What education and/or training do you have that relates to your work?I have a bachelors degree in Computer Engineering at Georgia Tech. I have been working in the computer industry for well over 30 years. I have worked on computer networks since the 80's and have a wealth of experience that I bring to the table. I have worked in Silicon Valley all the way up to the Dot Com Crash on Wallstreet! I did get a MCSE and CCNA certification several years back. But I have found real world experience teaches you more. The world is full of paper hanging MCSE's and the like with no real world experience! Experience teaches you more!