FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer no-commitment monthly subscription for customers who will be using us for large projects or on a recurring process. Our monthly subscription is the best way to experience Neighborly, as you receive discounts on all of our services, weekly offers and exclusive features.
- What is your typical process for working with a new customer?
Our approach for new, and existing, customers is to make the experience as seamless as possible. Through our mobile app, your service appointment is scheduled and provides our customers with the ability to chat directly with their pro or helper, or with one of our customer service managers.