FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We provide detailed estimates so you know exactly what to expect before any work begins. Discounts may be available for larger projects or repeat customers—just ask! We’re always happy to work within your budget and find solutions that meet your needs without compromising on quality.
- What is your typical process for working with a new customer?
We start by having a conversation to understand your vision, needs, and budget. From there, we’ll schedule a site visit to assess the space and take any necessary measurements. Once we have a clear idea of the project scope, we’ll provide a detailed proposal and timeline. We’re big on communication, so throughout the project we’ll keep you informed every step of the way to ensure everything is going smoothly and stays on track. Your satisfaction is our top priority from start to finish.
- What education and/or training do you have that relates to your work?
Our team brings a combination of formal training and real-world experience to every project. We've completed specialized courses, certifications, and manufacturer-approved training to stay current with the latest industry standards. In addition, we only work with the best in each field—whether it's hardscaping, lighting, or any other aspect of exterior work—so you can be confident that every part of your project is handled by skilled professionals. Quality, safety, and craftsmanship are always our top priorities.