FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing with no surprises. Every home is different, so your project cost will depend on factors like your home's size, the materials you choose, and any existing damage or additional work needed. We offer free, no-obligation estimates and provide a detailed, personalized quote so you know what to expect before moving forward. Our estimates are valid for one year, giving you time to plan your project with confidence. We also offer rotating promotions and discounts, so be sure to ask your estimator about current offers. If you're concerned about the cost, we provide flexible financing options to help make your project more manageable, and our payment schedule is broken into milestones rather than requiring the full amount upfront. Our goal is to help you find a solution that fits your home, priorities, and budget without compromising on quality.
- What is your typical process for working with a new customer?
Our process starts with a free, no-obligation in-home estimate. One of our experienced estimators will assess your home's exterior, take measurements, discuss your goals, and help you explore the best materials and options for your needs and budget. You'll receive a detailed quote with transparent pricing, along with available promotions and financing options. If you decide to move forward, our team will guide you through the next steps, including design selections, scheduling, and project planning. Throughout the process, we prioritize clear communication so you always know what to expect. From your initial consultation to the final walkthrough, we're committed to making your roofing or siding project as smooth and stress-free as possible. We also offer free design consultations to help you feel confident in your choices before installation begins.
- What education and/or training do you have that relates to your work?
With nearly 20 years of local experience, we've built our reputation on quality workmanship and industry expertise. We're proud to be the #1 James Hardie Elite Preferred Contractor in our service area, and our team receives manufacturer training and certifications from James Hardie and Owens Corning. This specialized training helps us ensure your roofing and siding materials are installed according to manufacturer standards, so you can have peace of mind you will receive the product warranties and have confidence in your investment.