FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount for Military (active or retired), First Responders, and Seniors over 55. We also have resources available if you need financing.
- What is your typical process for working with a new customer?
Our process is designed to be easy, personalized, and respectful of your time. We start with a friendly phone call to introduce ourselves and learn about your project so we can understand your goals and vision. Since every project is unique, and we provide only in-person estimates, we’ll schedule a time that works best for you to walk through the details together. After the visit, we’ll put together a clear, detailed proposal and follow up to answer any questions or make adjustments if needed. From the first conversation to the final result, we’re here to make sure you feel informed, supported, and confident in the process.
- What questions should customers think through before talking to professionals about their project?
It’s a great idea to consider your overall goals for the project—what you’d like to change or improve, any must-have features, and your design preferences or inspiration. Having a rough idea of your budget and timeline can also help guide the conversation. Try to establish a budget range you’re comfortable dedicating to your project. And if you need financing, we have resources available to help with that. At Home Helpers General Contracting, we offer in-person estimates only. That’s because each project is different, and we want to fully understand your vision and needs. Meeting in person allows us to assess the space accurately and evaluate the full scope of work—right down to the screws, brackets, and fine details—so we can provide you with a thoughtful, accurate proposal.