FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Here at Balsamroot Exteriors, we pride ourselves on operating with decency. For pricing, this means making sure the customer has a to-the-penny project price at the time of consultation. We offer discounts for: seniors, military, educators, and first responders, as well as discounts appropriate to material stocking and installation availability.
- What is your typical process for working with a new customer?
Firstly, a phone call for a brief discovery of the homeowner's needs and to schedule a free on-site consultation. We provide material samples, warranty information, installation practices, and pricing at the on-site consultation.
- What education and/or training do you have that relates to your work?
As the owner of Balsamroot Exteriors, I have 10+ years of exterior remodeling experience in the greater Spokane area. All crews are trained on manufacturer installation guidelines, and we have a quality assurance system that ensures continued training and consistent results! At Balsamroot Exteriors, we "Build to Endure," and this requires using the best material applicable with the training to install it correctly and offer industry-leading warranties.