FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality of materials, project complexity, and the expertise required to ensure a flawless result. We give our customers clear, detailed estimates with no hidden fees, so you know exactly what to expect. While we may not be the cheapest option, our focus is on delivering superior craftsmanship that enhances both the beauty and value of your home.
- What is your typical process for working with a new customer?
We start by talking to you about what you want, what you need, and how much you want to spend. Then we look at the project details and give you a quote and a timeline. If you're happy with this, we'll take care of everything – from choosing the materials to putting the project together – and we'll keep you updated at every stage. Our aim is to make the process easy and stress-free while making sure that the end result is better than you expected.
- What education and/or training do you have that relates to your work?
Our team has many years of experience in remodelling and home improvement. We always follow the latest industry standards, materials and techniques to make sure that every project is completed quickly and to a high standard. We also specialise in modern, energy-efficient solutions that improve both how a building looks and how well it works.