FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give Military, First Responders, Teachers, Seniors as well as first time customer discounts, on top of our already lower prices. On top of that we can meet or beat 9 out of 10 estimates.
- What is your typical process for working with a new customer?
One of our pros will meet you on site, discuss what the issues you're having are, figure out the best plan to resolve it. We will give you an estimate and you can decide if it's something you want to move forward doing, the decision is completely up to the customer with absolutely no pressure to go with our estimates. Our main goal is to make sure the customer is satisfied and their issue is resolved.
- How did you get started doing this type of work?
I started working at big plumbing companies around the PNW 18 years ago.