FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, the level of cleaning required, and how often service is needed. We offer free estimates with no hidden fees. Discounts may be available for recurring services, such as weekly or bi-weekly cleanings. Any additional services or deep-clean requests are discussed upfront, so customers know exactly what to expect.
- What is your typical process for working with a new customer?
We start with a consultation to understand the customer’s needs, space, and expectations. After providing a clear estimate, we schedule the service at a convenient time. On the day of the cleaning, our team arrives on time with professional supplies and follows a detailed checklist. After the service, we welcome feedback to ensure complete satisfaction and long-term quality.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper use of cleaning products, and safety practices. We stay up to date on best practices for residential and commercial cleaning, including sanitation, organization, and eco-friendly methods when requested.