FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in-home estimates. Pricing depends on the project size, existing conditions, preparation, materials, and finish details. Photos and approximate measurements help us start the conversation; an on-site review helps us provide a clear scope and accurate estimate. When comparing quotes, check what is included in preparation, materials, protection, and cleanup.
- What is your typical process for working with a new customer?
Start by sending your location, a few photos, and a description of what you would like to change. We discuss your priorities and timing, then arrange an in-home estimate. During the walkthrough, we review the existing conditions, scope, and finish choices. Our project manager helps coordinate the work and communication. We protect the surrounding space, complete the agreed work, clean up, and finish with a walkthrough.
- What advice would you give a customer looking to hire a provider in your area of work?
Look at completed projects similar to yours, including close-up details and preparation photos. Ask who will manage the project and how scope changes will be handled. Compare written scopes, not just totals: preparation, material choices, protection of your home, and cleanup can make a big difference in both price and results. Verify the credentials and insurance appropriate for your project.