FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
During our free consultation we'll discuss your needs and your goals for completing the process. We strive to never over promise and under deliver so we'll base our service recommendation on what we feel is truly the best option for you (not necessarily the cheapest). You'll sign the contract, and we get started! Simple as that. If we finish a project earlier than projected, most clients want to continue working in other areas of their space or routines to make the most of what they signed up for. You are not only paying for the work within the session but also all of the hours spent working outside your space. This includes things like your custom plan, gathering supplies, shopping for products, access to the latest and greatest techniques/information in our industry, unlimited text support and donation/recycling/trash disposal services. You also gain access to our personal network of trusted professionals that can help you with aspects of your project that go beyond organization and productivity.
- What is your typical process for working with a new customer?
We have a three simple, done-for-you package options depending upon your project needs. View packages on our website. If you just need some guidance and a place to start you can choose an In-Home Assessment Session. In-Home Assessments are 60 minutes. Assessments are spent touring your space either in person or virtually and We'll walk you through measurements, make suggestions, and map your space. Basic Sessions as part of your chosen package are run in 4-5 hour blocks and involve all the hands on work and support you need to get the work done. Maintenance Program - Exclusive to existing clients. You'll get access to special rates to have our team come and refresh spaces that we've previously organized. Can you think of anything better than a professional organizer on call? I'll wait... Please note: Your Package will expire three months from the start date stipulated in your contract and will need to be completed and paid in full by the contract end date. View the Cancellation Policy on our website. I Speak Organized is a full service organization and productivity business however it is not a cleaning service. Some cleaning may be required as a finishing touch to a project and our VIP package offers select service options for laundry, dishes, shelf lining, or a refresh session. If you need a house cleaner we're happy to provide excellent referrals!
- What education and/or training do you have that relates to your work?
Hey Fam - Thanks for stopping by! My name is Melanie. I'm a Professional Organizer, Decluttering Expert, and ADHD Organizing Specialist living with my husband and two daughters in Vancouver, WA. I like to speak organized to give you the tools to conquer your clutter, live with more purpose, and learn about the business of tidying. You may know me from my YouTube channel, my Podcast, or on social media. Have you ever asked yourself: How will I ever be able to tackle this mess? How do other people have time to get everything done? Where do I even begin to get organized? How can I stay on top of my never-ending to-do list without sacrificing my entire day? Is it even possible to get it all done without losing my mind (and all my free time)? If so - first of all - SAME. Second of all, you've come to the right place! Whether this is the first of millionth time you've tried to organize your life, I can help you live a calmer, more productive life. I am proof, not only to myself, but also to my clients, that organizing + productivity are skills anyone can learn. I relate to my clients in the sense that I once was very disorganized, both mentally and spatially. I've always admired naturally organized people with good time management skills and I've worked really hard to become one of them. I will show you the exact techniques and strategies I used that completely changed my life.