If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Tired of sketchy contractors? We actually take care of our customers, and plan to keep it that way. Ask our hundreds of references, read our reviews online, and get in touch. "We're on top of it".
Helping customers by educating them on their unique roofing issue. Building friends for life and helping people protect their home with a solid roof.
Overview
Hired 50 times
Serves Vancouver, WA
Background checked
25 employees
11 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
Services offered
Gutter guards
Gutters without guards
Gutters may have screens guards
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Great 4.7
127 reviews
5
87%
4
5%
3
4%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Emily R.
Nov 21, 2024
•
From Google
Ibex did an amazing job on our new gutters! Easy to schedule and installed within two weeks of our initial estimate. They look perfect and really add to the curb appeal of our home, not to mention the value. We will happily work with them again in the future!
IBEX Roof's reply
Thank you for sharing your experience, Emily! We're thrilled to hear you love your new gutters and that they enhance both the look and value of your home. It's great to know our scheduling and installation process met your expectations. We look forward to working with you again on future projects!
Wendy D.
Aug 26, 2024
•
From Google
We recently hired Ibex Gutters & Roof to replace the gutters on our home, and we couldn't be more pleased with the entire experience. From start to finish, they exceeded our expectations in every way.First and foremost, their customer service is top-notch. Quinton and Caleb were friendly, professional, and incredibly responsive to our questions and concerns. They took the time to explain all our options, ensuring we made an informed decision that best suited our home and budget.After meeting with five different gutter companies, we must say they were the only ones that knew what they were doing and didnt try to upsell us.The installation process was seamless. The crew arrived on time, worked efficiently, and demonstrated exceptional attention to detail. They took great care to protect our property during the installation, and they left the area spotless afterward. Quinton came out after the job was finished to inspect it and make sure everything was as it should be. He was wonderful always staying in touch to make sure things went smoothly. It's clear that they take pride in their work and are committed to delivering high-quality results.The new gutters function flawlessly. We've had a heavy rainstorm since the installation, and the gutters performed perfectly, channeling water away from the house without any issues. We are confident that these gutters will last for years to come, providing excellent protection for our home. Plus Ibex includes a warranty on their work!Overall, we highly recommend Ibex Gutters & Roofing for anyone in need of gutter services. Their combination of expertise, professionalism, and customer care is truly exceptional. If you're looking for a reliable and trustworthy gutter company, look no further than Ibex.Wendy Dittrich and Ed Gomez
IBEX Roof's reply
We’re thrilled to hear that Quinton, Caleb, and the rest of our team exceeded your expectations from start to finish. Providing top-notch customer service and high-quality workmanship is always our goal, and it’s wonderful to know that it made a difference in your project.
We truly appreciate your kind words about our team. Thank you for trusting us with your home, and for recommending IBEX. We look forward to assisting you with any future needs!
Kelly G.
Jul 19, 2016
•
Hired on Thumbtack
Kurt took his time while at my house estimating the job, and talked me through several options, explaining the work without condescending (as several companies had when they discovered a female as sole homeowner). The bid was
competitive and I felt like there would be little to no surprises or add-ons on the day of tear off, and there were none.
The crew, lead by Jesus, were friendly, fast, professional, and did an excellent job. They cleaned up so well that there was no trampling of gardens or nails and other roofing items left behind. I highly recommend this company.
Roofing
Jason T.
Jun 20, 2024
•
From Google
Happy Gutters installed our gutters prior to Ibex acquiring them. We have had some leaks at the corners, but Jeff at Ibex has been prompt and professional about Ibex fixing the gutters and honoring the warranty!
IBEX Roof's reply
Thank you for sharing your experience with us! We're glad to hear that Jeff and the team have been prompt and professional in addressing your concerns. We appreciate your trust in us and are committed to providing excellent service. If you have any further concerns or need assistance, please don't hesitate to reach out.
Frank N.
May 16, 2024
•
From Google
One reads a lot of 5-star reviews about a lot of things, well heres another!!I recently replaced some gutters that were not performing. Called IBEX to see what they could do, as they had done our roof about six years ago. Jeff and his crew did the most professional installation job that one could ever want or need. Eric, the lead installer, and his partner, Val, were efficient, focused and quiet! Thanks to all of them, and a resounding Thank you to all of the IBEX staff that were involved in this project.
IBEX Roof's reply
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Jeff, Eric, Val, and the rest of the IBEX team. It's wonderful to know that our professionalism and efficiency met your expectations once again. Thank you for choosing IBEX Roofing for your gutter replacement!
Credentials
Background Check
Kirk Koskiniemi
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is usually done on a per job basis. On average, roof replacements range from $250-$1000 per square (100 sq ft). On the lower end are simple asphalt composition roofs, on the high end are premium products on complicated roofs.
What is your typical process for working with a new customer?
Meet at the customer house, go over a new roof folder that contains all our info and examples, answer all their questions, make a bid on hand for them, and keep in touch with them.
What education and/or training do you have that relates to your work?
