FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing? We stick to a flat‑rate model—it protects you from surprise fees and ensures my time is respected. You know exactly what you’re paying up front, no stress, no stopwatch. Simple, fair, transparent—all included.
- What is your typical process for working with a new customer?
First we listen to understand your needs. Then we give a clear, written estimate. Schedule it, show up, explain the plan, get to work. Clean up, walkthrough with you, and make sure you’re thrilled. Simple, right?
- How did you get started doing this type of work?
I got started after watching my step‑dad hustling in a tool van—selling gear and showing me how to use it. He taught me that the right wrench and hustle can fix anything. Now we use those lessons every single day. From him I learned resourcefulness, efficiency, and to have pride in every project I complete.