Miracle Cleaning
Miracle Cleaning

Miracle Cleaning

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Introduction
I’ve been cleaning for over 10 years. I enjoy cleaning and organizing. Before, I started cleaning I worked in healthcare for over 15yrs. It was time that I retire and do what my second passionate is. I know that it would be a different feeling having a stranger coming into your home. My way of communication is leave notes, text you ( if that’s an option) and send photos of my job completion. Any one can say they are trustworthy but it’s up to my clients to make that determination. I did run my own licensed in home day and now I'm in the process of open my own in Adult home. I do work alone because I'm particular on how I do the things for each client. One of my biggest thing is making sure that my clients are happy and satisfied. I love the reviews good or bad. Give me that opportunity and you will not regret it.
Overview

Hired 17 times

Background checked

1 employee

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Projects and media

113 photos

Projects and media

113 photos

Specialties
Cleaning method

,

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Good 4.3

17 reviews

5
82%
4
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2
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1
18%


pro avatar
Jonathan M.
Feb 19, 2020
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Hired on Thumbtack

Hired on Thumbtack

Details: 5 bedrooms • 3 bathrooms • Standard cleaning • No pets in home • Just once

House Cleaning
pro avatar
Jaime M.
Apr 12, 2020
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Hired on Thumbtack

Hired on Thumbtack

Before the cleaning was even started, the price was increased twice. She arrived late and when we were doing a walk- through of the house, she told me things she 'can't do' even though we discussed it being done. I requested a deep cleaning of our home and thought that's what we were paying for. NOTHING was vacuumed, nothing! There were visible marks on the bathroom counters that were easily removed when we wiped them down and no mirrors were cleaned. The only positive is that the fridge was done well. I normally don't write bad reviews and have contemplated this for a couple of days but I spent quite a bit of money and do not feel like my requests were out of the norm...I'm very disappointed

Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • No pets in home • Just once

Miracle Cleaning's reply
I do have pictures of all the work that was completed. I informed the client that I live an hour away and she said that was fine. I also message her and told her I was running behide she said okay. The client was requesting a deep clean and that’s what she got. The house had webs everywhere and she wanted to go get the top of the windows. In which I informed that I couldn’t do because of hazard. I also sis do the inside of the oven and top Of the stove. I wiped out all of the cabinets that’s were very sticky. I cleaned both bathrooms top to bottom in which I have pictures for. I did what this client asked me to do. I knew I would get a bad review because when I meant her she was very rude and demanding. I should of walk away then!!!!
House Cleaning
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Barbara B.
Jun 11, 2020
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Hired on Thumbtack

Hired on Thumbtack

Kesha left my house looking and smelling nice.

Details: 3 bedrooms • 1 bathroom • Standard cleaning • Pets in home • Once a month

Miracle Cleaning's reply
Thank you Barbara and Good luck with everything. It was a pleasure to meet you and your husband.
House Cleaning
pro avatar
Rebecca S.
Jun 29, 2020
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Hired on Thumbtack

Hired on Thumbtack

Kesha is personable, flexible and has great communication. I hired her for a deep move out clean. Though my expectations were not fully met in a few areas for a move out (shelves, cupboards, laundry area), I should have communicated once she was onsite, but had forgotten, so that’s not on her. It was quick & easy to go back and do these myself knowing the rest was completed in good hands. What we did discuss was cleaned wonderfully and I was impressed and could tell Kesha did a thorough job. Among other things, she cleaned a decade worth of ookie stuff from window tracks, the dreaded stuff behind toilet, and even managed to remove melted plastic from the oven! Would definitely recommend and rehire. Thanks Kesha! ⭐️⭐️⭐️⭐️⭐️

Details: 1 bedroom • 1 bathroom • Move out cleaning • Fridge cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Just once

House Cleaning
pro avatar
Carolyn L.
Jul 10, 2020
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Hired on Thumbtack

Hired on Thumbtack

Cancelled out at the last minute 2 weeks in a row.

Details: 1 bedroom • 3 bathrooms • Deep cleaning • Pets in home • Every 2 weeks

Miracle Cleaning's reply
It’s was two days because of my mom. I did inform the situation with the client. I even offered to work on a Saturday. I explain to the client that I’m in the process of hiring and that’s I’m also a first time business owner. I also explain that things come up In our life’s that’s we have no control over. Again, I inform the client that’s I couldn’t apologize enough. The made me feel as if my mom wasn’t important because of the things the clients couldn’t do and to me that’s was a bit selfish. But again, this is business and not everyone can understand another situation. Especially, when it’s your parents.
House Cleaning
Credentials
Background Check

Kesha Morris

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My fees are always negotiable but it depends on time and travel.

  • What is your typical process for working with a new customer?

    Give them what they pay for and it doesn’t hurt to go above and beyond.

  • What types of customers have you worked with?

    I’ve completed jobs for elderly in which I still work for them. I also have regular clients, and landlords

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