FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Home Defender, we believe in transparent, upfront pricing—no hidden fees, no surprises. We offer flexible payment options and financing plans to fit most budgets. While pricing depends on the size and scope of the project, we’re always happy to provide a free, no-obligation estimate. Seasonal promotions may also be available.
- What is your typical process for working with a new customer?
Initial Consultation: We start with a free in-home or virtual consultation to understand your needs. Customized Recommendation: We provide clear recommendations and pricing based on your home’s unique layout and goals. Installation Scheduling: Once you’re ready, we schedule your installation at a time that works for you. Professional Installation: Our team arrives on time, completes the job efficiently, and cleans up thoroughly. Post-Install Support: We ensure you’re satisfied and provide maintenance tips to maximize the lifespan of your system.
- What education and/or training do you have that relates to your work?
Our installation team is fully trained and certified in industry best practices. We stay current with evolving technologies in gutter protection, roofing, and windows, ensuring every installation meets high-quality standards. We also partner with manufacturers to provide product-specific training for performance and safety.