Castle Cleaners

Milwaukee, WI

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About this pro

How does your service stand out?

I am very thorough and pet friendly and very much understand the extra work it takes with having pets . Very detailed, honest, and always leave customer's happy and relaxed !! I do take pay pal which allows you to pay with credit cards for convenience!!!! For those time when you need flexibility.

What do you enjoy about the work you do?

The interaction with people and happy look on there faces when they come home to a clean house . A big relief and more playtime!!!

Location

Milwaukee, WI 53219

Years in business

4

Number of employees

6

Times hired on Thumbtack

55

Reviews

12 Reviews
  • Elizabeth M. Feb 27, 2016
    Apartment Cleaning
    Verified Review
    Deb is wonderful! So easy to get in touch with, schedule a cleaning, and she does a wonderful job on my condo.
  • Laura R. Sep 29, 2015
    House Cleaning
    Verified Review
  • Matt B. Sep 12, 2015
    House Cleaning (One Time)
    Verified Review
    She does a decent clean up job, but not worth the money. Light discolored spots were left on my carpet. She said she had her own cleaning supplies and then used my new vacuum, where the cord was damaged, it was left filthy, deposits were left in/on it and it now has a perpetual squeaking sound while in motion. She spent a decent amount of time talking to me, pointing out flaws in my home and comparing it to her place, which she claimed was better. She did stayed fairly busy from what I saw while I was there. She saves time if you're a busy person, but I don't feel it was worth the $150. She also said I would get a receipt and I never got one. She cleaned the toilet bowls, but not the tanks, which really needed it. $10/hour is reasonable for this service if there were less things that got damaged in the process. Surely not $30 per hour.
    Deborah G. Sep 12, 2015

    After reading this review and spending several hrs there not to mention getting blamed for carpet damage when all I did was vacuum carpet fresh up . Carpet was in desperate need of a truck mount cleaning . And as in all business you will always have a customer who thinks differently enough said . Thanks for your time

  • Roseann B. Mar 30, 2015
    House Cleaning (One Time)
    Verified Review
    Friendly an efficient
  • Carrie G. Mar 8, 2015
    House Cleaning
    Verified Review
    Deb helped with house cleaning. The big clean didn't get done in one day but I was fine breaking it up into smaller parts. What was done was very good. I am looking forward to working with Deb again
  • Jackie J. Jan 19, 2015
    House Cleaning (One Time)
    Verified Review
    As a mom that works a lot and has a lot on my plate, my house felt like a tornado had been through it. Deb was relational, thorough and when she left I had the peace that comes with an organized, clean home. It was a huge task, and she knew what the most important things were for the time she had. Thank you!!
  • Margaret C. Oct 10, 2014
    House Cleaning (One Time)
    Verified Review
    I am very pleased with Debbie,she did a great job and I look forward to her coming again in two weeks. margaret
  • Amanda A. Jul 17, 2014
    House Cleaning (One Time)
    Verified Review
    We just hired Deb and she did the first cleaning for us and she did a fantastic job! Walked in the house and was very pleased with the cleaning makeover! Looking forward to working with Deb long term :-).
  • Barbara M. Jul 8, 2014
    House Cleaning (One Time)
    Verified Review
    I hired Deb to help me deep-clean an apartment that I had lived in for 10 years. This apartment complex has a reputation for keeping all of departing tenants' deposits for additional cleaning expenses after move-out, but thanks to Deb's outstanding work, I was able to get my deposit back. For anyone living in a similar type of apartment complex, hiring Deb to help with your move-out would be a very smart investment. I would recommend Deb highly to anybody needing assistance with cleaning - both deep-cleaning like mine, to lighter jobs, and here is why: • Deb was punctual, and is very timely and prompt in all communication. She was utterly dependable, and understanding when my schedule changed due to having to accommodate the movers' schedule. • I found Deb to be accommodating, patient and flexible, which is especially appreciated because cleaning isn't an exact science. My job ended up running longer than I originally planned for (8 hours rather than the expected 5-6) and she was gracious about staying late to finish the job, which was very much appreciated by me. And the work she did at the end of the job was just as good as when she initially started, even though it had been a long day. This lady is one hard worker! • Deb has a friendly, upbeat personality that makes doing business with her a pleasure. • There are right and wrong ways to clean, and Deb really knows what she is doing. I worked along with her in order to complete the job, and I learned a lot! She followed up with me after the move-out, which shows that she is serious about her business and really cares about her customers. I cannot recommend Deb highly enough, and I am certain that if you do business with her that you will have a similar positive experience, and great results.
  • Carol H. Jul 2, 2014
    House Cleaning (One Time)
    Verified Review
    Deborah Garcia was especially welcome as I have gotten behind with family illness and such and really appreciate having my major cleaning projects caught up. She did my ceiling fan & fixtures, hardwood floors thru-out my home, windows, wash down of my kitchen cupboards, all those neglected larger cleaning jobs that feel so good to have done. She did them very thoroughly and carefully and I will be employing her on an ongoing basis to keep me at a comfort level with my home cleaning. 100% satisfied customer here.
  • Kevin C. May 8, 2014
    House Cleaning (One Time)
    Verified Review
    Very good on dusting and finding areas to clean. Probably could have done better job on kitchen floor, but my floor is very old and beaten, so I understand the difficulty
  • Ada R. May 6, 2014
    House Cleaning (One Time)
    Verified Review
    I'm very impressed with Deb's work. I came home to find a spotless apartment. I will definitely hire Deb again. She did so much in so little time and at a very reasonable price.

Q&A

What is your typical process for working with a new customer?
It generally takes a few times to get to know what a customer wants other than the obvious and you get more comfortable with one another . I am easy to work with and most of the time have no problems . Prefer long term !
What education and/or training do you have that relates to your work?
no after 40 yrs of cleaning enough said
Do you have a standard pricing system for your service? If so, please share the details here.
No I do not have a complicated pricing I have learned that my Quotes are very reasonable !!!
How did you get started doing this type of work?
Love working for my self and the chance to meet people and help with the thing they don't have time for .
What types of customers have you worked with?
Mainly just general clean up dishes kitchen bathroom pick up vac take care of dog or cat chores . Most are are very nice people . Occasionally you will get a customer that is not a good fit.
Describe a recent project you are fond of. How long did it take?
I just did two jobs one The lady worked full time and was wiped out just didn't have time to clean yes it was messy but in 5 hrs she came home to a different home and was so happy the look on her face was worth it all . what was going to be a one time cleaning is now a weekly job .
What advice would you give a customer looking to hire a provider in your area of work?
Let the cleaner work and decide if she is good at her job be realistic . And in any business there is no exact way to do house .
What questions should customers think through before talking to professionals about their project?
That I never judge anyone or worry about how the house looks just get the job done is my feeling