FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Aced Cleaning, we offer transparent, customized pricing tailored to the specific size and needs of your property. Our all-inclusive rates cover our dependable team, top-tier commercial supplies, and high-quality equipment with absolutely no hidden fees. We love building long-term partnerships, which is why we offer discounted rates for recurring services (weekly, bi-weekly, or monthly). Any specialized add-ons, such as deep appliance cleaning, are always discussed and approved by you upfront so you are never left guessing.
- What is your typical process for working with a new customer?
Our process starts with a quick initial consultation to understand your specific needs, followed by a transparent, customized quote. Once you book with us, we send a confirmation with all the details so you know exactly what to expect. On service day, our professional team arrives on time, fully equipped with top-tier commercial supplies, and executes a thorough, high-quality clean. After we finish, we conduct a final quality check and follow up to ensure you are completely satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team undergoes comprehensive, hands-on training that focuses on advanced cleaning techniques, property safety, and effective time management. This includes detailed instruction on proper chemical dilution and surface-specific care (ensuring the right products are used for delicate materials like hardwood, marble, and stainless steel). Additionally, we are fully trained in OSHA safety standards and sanitization protocols to ensure a healthy environment for both residential and commercial spaces. Our ongoing training ensures we stay up-to-date on the best industry practices to deliver consistent, top-tier results.