Heaven's Best Carpet Cleaning

Milwaukee, WI

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About this pro

How does your business stand out?

We use a low-moisture cleaning process that leaves your carpets dry in just 1 hour, unlike our competitors who may leave your carpets wet for a full day. You can get back to normal life quickly! You will also love our set appointment times. No 4 hour windows here. Environmentally-friendly cleaning solutions are safe for kids and pets.

What do you enjoy about the work you do?

I love the surprise on my customers' faces when they see their carpets. Dirty, dingy carpets suddenly look bright again. Customer satisfaction is my #1 priority.

Location

Milwaukee, WI 53213

Times hired on Thumbtack

112

Reviews

68 Reviews
  • Ray G. Apr 25, 2017
    Carpet Cleaning
    Verified Review
    Quality
    On time and quality work.
  • Sparkle J. Apr 1, 2017
    Carpet Cleaning
    Verified Review
    Awesome
    Great experience
  • Ricardo V. Mar 25, 2017
    Carpet Cleaning
    Verified Review
    Fast Service
    Easy to schedule, fast
    Reuben R. Mar 27, 2017

    Thanks so much! ~Reuben

  • Andrea L. Mar 2, 2017
    Carpet Cleaning
    Verified Review
    Good work!
    on time; efficient; good cleaning.
    Reuben R. Mar 3, 2017

    Thank you, Andrea! Give us a call if you need us again in the future. ~Reuben

  • Ann L. Mar 1, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Super positive experience!
    Heaven's Best cleaned my velvet sofa and did a fantastic job on what could have been a tricky project. They were responsive and helpful and prompt and professional and communicative and all that good stuff. Would strongly recommend and will definitely hire again. Thanks!!
    Reuben R. Mar 1, 2017

    Thank you so much, Ann! I'm really glad we were able to help. ~Reuben

  • Cyndy B. Feb 16, 2017
    Carpet Cleaning
    Verified Review
    Job well done.
    In and out. Did a great job! Would bring back again.
    Reuben R. Feb 19, 2017

    Thank you, Cyndy! I'm glad my crew was able to help. ~Reuben

  • Janet B. Feb 1, 2017
    Carpet Cleaning
    Verified Review
    Great experience!
    On time. Polite. Got the work done with better than expected results. Work was done in a timely matter. Would hire again!
    Reuben R. Feb 1, 2017

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Julinda P. Jan 29, 2017
    Carpet Cleaning
    Verified Review
    Nice job restoring our old carpet
    Very easy to work with. Showed up on time and were very thorough in their work. Our carpets are old and had a lot of stains. We wanted to see if it was possible to perk them up or if we'd have to replace the carpet. Even the worst room looked so much better and the rest of the rooms turned out very good. Thank you for a job well done. One suggestion - after finishing the raking of the carpet on the stairs there was quite a bit of fuzz left behind on the exposed wood that we needed to clean up. Other than that we are very satisfied.
    Reuben R. Jan 29, 2017

    Thank you for your honest feedback! It sounds like we actually missed a step. On a stair runner, we do find that a lot of fuzz and debris gets released during the cleaning process. We usually come back and vacuum the exposed wood edges on the steps when we are finished. I'm so sorry we missed that step on your staircase, but thank you for bringing it to my attention. We are always looking to improve our service, so we will discuss this opportunity during our training this week. Thanks again! ~Reuben

  • Janice P. Jan 25, 2017
    Carpet Cleaning
    Verified Review
    Three rooms.
    Did a great job. Fast.
    Reuben R. Jan 29, 2017

    I'm glad we could help! Give us a call in the future. ~Reuben

  • Donna F. Jan 23, 2017
    Carpet Cleaning
    Verified Review
    ?
    Everything was satisfactory
    Reuben R. Jan 29, 2017

    Thank you so much! ~Reuben

  • Cynde D. Jan 20, 2017
    Carpet Cleaning
    Verified Review
    Efficient and Good Cleaning
    A crew of three people arrived and cleaned my carpets and rugs in my whole house in two hours. Carpets looked great.
    Reuben R. Jan 20, 2017

    Thank you, Cynde! It was a pleasure serving you. I hope to hear from you again in the future. ~Reuben

  • Sara N. Jan 15, 2017
    Carpet Cleaning
    Verified Review
    Easy choice for carpet cleaning
    Professional, timely, and did the job well. Will hire again in the future!
    Reuben R. Jan 17, 2017

    Thank you so much, Sara! It was a pleasure serving you. ~Reuben

  • Gwendolyn S. Dec 18, 2016
    Carpet Cleaning
    Verified Review
    Great Job
    Very thorough and professional. Conscientious about doing a good job.
    Reuben R. Jan 17, 2017

    Thank you, Gwendolyn! We were pleased to serve your home. ~Reuben

  • Lawrence R. Dec 11, 2016
    Carpet Cleaning
    Verified Review
    Outsrtanding
    Very Professional. Would strongly recommend to anyone.
    Reuben R. Jan 17, 2017

    Thanks, Lawrence! It was a pleasure serving you. ~Reuben

  • Diane M. Dec 9, 2016
    Carpet Cleaning
    Verified Review
    Great job
    Great job. Carpets look fantastic.
    Reuben R. Jan 17, 2017

    Thank you, Diane! We hope to hear from you again in the future. ~Reuben

  • Diane B. Dec 2, 2016
    Carpet Cleaning
    Verified Review
    Wonderful Company
    I loved the job that Rueben and his team did. They use very little water, low chemical cleaners with citrus which smells great, their machines are quiet and they are very professional. I will definitely use Heaven's Best again.
    Reuben R. Jan 17, 2017

    Thanks for the kind words, Diane! I hope to hear from you again in the future. ~Reuben

  • Joseph M. Oct 25, 2016
    Carpet Cleaning
    Verified Review
    Great job
    Gave an estimate, made a date, came, did the job -- on time quickly and a heck of a lot better job that I expected. Very happy with them and will use them again when needed
    Reuben R. Oct 26, 2016

    Thank you so much! It was a pleasure serving you. I hoe to hear from you next year. ~Reuben

  • Ardis B. Oct 6, 2016
    Carpet Cleaning
    Verified Review
    Great communication and follow up.
    Owner answered all my questions in a timely manner. Cleaners arrived early and were very professional.
    Reuben R. Oct 7, 2016

    Thank you, Ardis! I apologize I couldn't be there personally. But I'm glad to hear my crew did a great job. ~Reuben

  • Debbie H. Sep 14, 2016
    Carpet Cleaning
    Verified Review
    Carpet Cleaning
    The crew showed up 15 minutes early and did a very professional and thorough job. I had them clean 18 steps and 2 rooms. I didn't expect the steps to come completely clean but they did. The carpet looks brand new even though it is 10 years old. I will have them come back to clean the furniture and the last room in the near future.
    Reuben R. Oct 7, 2016

    Thank you so much! Give me a call if you would like to have the furniture cleaned in the future. 414-202-8515 ~Reuben

  • Marcus P. Aug 28, 2016
    Carpet Cleaning
    Verified Review
  • Randy V. Aug 28, 2016
    Carpet Cleaning
    Verified Review
    They were prompt. Moved some funiture but not all. The basement indoor/outdoor carpet did not clean as well as the longer carpet on main floor.
    Reuben R. Sep 1, 2016

    Thank you, Randy! It sounds like the stains in the basement may not have come out completely. Is that something you would like us to come back and take a look at? I would be happy to send my crew back over to give it another shot. You can reach me anytime at 414-202-8515. ~Reuben

  • Lauren F. Jul 20, 2016
    Carpet Cleaning
    Verified Review
    Really great service, value and professionalism. Definitely would recommend!
    Reuben R. Jul 21, 2016

    Thank you so much, Lauren! It was a pleasure meeting you. ~Reuben

  • Laura L. Jul 13, 2016
    Carpet Cleaning
    Verified Review
    Excellent job! They arrived on time, worked efficiently and thoroughly and were able to get all of the pet stains out. They did 4 rooms, a hallway & 2 staircases in under 2 hours. The carpet was dry an hour later as promised. Highly recommend!
    Reuben R. Jul 13, 2016

    Thank you, Laura! I'm glad we could help. Thank you for choosing Heaven's Best! ~Reuben

  • Jen E. Jun 29, 2016
    Carpet Cleaning
    Verified Review
  • Scott B. Jun 10, 2016
    Carpet Cleaning
    Verified Review
    We should have had our carpet cleaned by these guys a year ago! They are the most professional and effective cleaners we have ever had. We highly recommend them!
    Reuben R. Jun 25, 2016

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Lesley G. May 27, 2016
    Carpet Cleaning
    Verified Review
    Prompt arrival and a great job! Thanks for your last minute availability!
    Reuben R. May 27, 2016

    Thank you for having my crew out to your home! ~Reuben

  • Marcy S. May 26, 2016
    Carpet Cleaning
    Verified Review
    Excellent service at a great price!
    Reuben R. May 27, 2016

    Thank you Marcy! It was a pleasure serving you. ~Reuben

  • Karen B. May 25, 2016
    Carpet Cleaning
    Verified Review
    Right on time, and they carpet looks great.
    Reuben R. May 26, 2016

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Doug O. May 23, 2016
    Carpet Cleaning
    Verified Review
    Reuben R. May 26, 2016

    Thank you for the 5 star rating! It was a pleasure working with you. ~Reuben

  • Vicki V. Apr 11, 2016
    Carpet Cleaning
    Verified Review
    They were great! On time, cordial, quick to respond to inquiry, friendly! Thank you!
  • Kat W. Feb 2, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Reuben was extremely professional, showed up on time and did the work efficiently.
    Reuben R. Feb 5, 2016

    Thank you, Kat! It was a pleasure serving you. I hope you'll give me a call in the future. ~Reuben

  • Jaclyn G. Jan 27, 2016
    Carpet Cleaning
    Verified Review
    Fast and friendly service. Did a great job! Looking forward to setting up another appt to keep new apt clean :)
    Reuben R. Jan 28, 2016

    Thank you so much! It was a pleasure serving you. Give me a call anytime for your new place. ~Reuben

  • Jesse C. Dec 27, 2015
    Carpet Cleaning
    Verified Review
    Heaven's best was very professional and did a great job .
    Reuben R. Dec 28, 2015

    Thanks Jesse! I'm glad my crew was able to help that day. Feel free to give us a call in the future. ~Reuben

  • Mary T. Nov 21, 2015
    Carpet Cleaning
    Verified Review
    Prompt, courteous, and professional. Stayed true to the quote I was given even though they had to use more product. I am very pleased with the service and would recommend them to anyone who needs carpet cleaning.
    Reuben R. Dec 1, 2015

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Mary S. Nov 12, 2015
    Carpet Cleaning
    Verified Review
    Reuben was able to fit my carpet cleaning in his schedule within 24 hours! The crew was friendly and fast. They deep cleaned my carpets in my empty rental house in about 30 minutes. I also appreciated that the crew didn't include the pet enzyme treatment that we thought we might need--they were honest that the carpet didn't need it and therefore the cost was less than estimated. The carpet turned out beautiful and they were even able to get out some marker stains that we thought were permanent.
    Reuben R. Nov 16, 2015

    Thank you very much! I'll share your kind words with my crew. ~Reuben

  • Debra S. Nov 6, 2015
    Rug Cleaning
    Verified Review
    Very pleased. Paid what was quoted and the crew worked to get the carpet as clean as possible. Glad to learn their products are environmentally friendly. Will bring back again.
    Reuben R. Nov 7, 2015

    Thank you! It was a great meeting you. ~Reuben

  • Chris M. Nov 6, 2015
    Carpet Cleaning
    Verified Review
    They arrived on time. The workers were nice and professional. The carpet looks pretty good. I am satisfied with the job done.
    Reuben R. Nov 7, 2015

    Thank you for having us out! I hope you'll give us a call next time. ~Reuben

  • Deborah K. Nov 3, 2015
    Carpet Cleaning
    Verified Review
    Did a fantastic, thorough job! Carpet looked fabulous and was dry in less than 2 hours. Very nice, polite staff! Definitely will call these guys, again!
    Reuben R. Nov 7, 2015

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Stephanie E. Oct 13, 2015
    Carpet Cleaning
    Verified Review
    They were responsive and professional
    Reuben R. Oct 13, 2015

    Thank you so much! It was a pleasure serving you. ~Reuben

  • Michael W. Oct 12, 2015
    Carpet Cleaning
    Verified Review
    Excellent Job, and unlike a company we used previously, the carpet still looks great. Dried inside of 2 hours!
    Reuben R. Oct 13, 2015

    Thank you! It was our pleasure serving you. ~Reuben

  • Vicki V. Oct 2, 2015
    Carpet Cleaning
    Verified Review
    Quick response to my request, prompt, courteous staff, carpet looks as good as it can! Will call again. Thank you!
    Reuben R. Oct 3, 2015

    Thanks, Vicki! I hope we can serve you again in the future. ~Reuben

  • Ken W. Oct 2, 2015
    Carpet Cleaning
    Verified Review
    Cleaned 3 rooms, arrived on time, done within one hour. Professional, did a great job. Would hire them again.
    Reuben R. Oct 3, 2015

    Thanks, Ken! It was a pleasure serving your home. ~Reuben

  • Jo A. Sep 25, 2015
    Rug Cleaning
    Verified Review
    Perfect,polite and honest. Will call again
    Reuben R. Sep 26, 2015

    Thank you, Jo! It was a pleasure serving you. ~Reuben

  • Rita M. Sep 22, 2015
    Carpet Cleaning
    Verified Review
    Reuben responded to my messages very quick and professionally. I asked him to show up at my house to see the area to be cleaned, he was hesitant to come since he had already given me the quote based on the number Of room I provided to him. But I insisted he come as I wanted to see in person who I will be dealing with. He came and gave me a final quote. On the day of carpet cleaning, two guys were sent and Reuben didn't come with them. I wish I could have been told before that others will be sent just as FYI. They were really nice guys and did a decent job. No damage was done to our home. My only set back was: Reuben showed up about 15 mins after his employees arrived, gave them directions from the outside and then came in to see/ show the rooms. Never at once did he say hi to me!!! Stayed for 3 mins then left. I am a black lady and have 2 small children. I live Waukesha. I was not impressed at all by this!! I just felt he was not friend at all, although as professional. Personally Because of this, I will not be using this service again
    Reuben R. Sep 22, 2015

    Rita - I'm very sorry to hear this! I always strive to ensure my customers are served politely and professionally. You have my sincerest apologies for my brief appearance on the day of your cleaning. I had an emergency service for another customer that afternoon, but it is no excuse for making you feel this way. I really do appreciate you choosing Heaven's Best, and I hope you'll consider using us again in the future. ~Reuben

  • Twon M. Sep 19, 2015
    Carpet Cleaning
    Verified Review
    Very Good Job All Around Great Work
    Reuben R. Sep 20, 2015

    Thanks Twon! My crew was very happy to serve you. ~Reuben

  • Jay N. Sep 16, 2015
    Carpet Cleaning
    Verified Review
    FAST SERVICE....LEFT THE HOUSE SUPER CLEAN AFTER RENOVATING A HOUSE WITH DIRT, DRYWALL ETC ON THE GROUND. HOME READY FOR RENT
    Reuben R. Sep 17, 2015

    Thanks Jay! I'm glad we could help out. Good luck getting your property rented out! ~Reuben

  • Heidi S. Sep 8, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Reuben R. Sep 9, 2015

    Thank you, Heidi! Give us a call next time. ~Reuben

  • Andrew K. Sep 6, 2015
    Carpet Cleaning
    Verified Review
    Was earlier than expected but called first to see if it was ok and was willing to keep the original time. Worked efficiently. Carpet came out well. Stairs that were totally trashed came out remarkably clean
    Reuben R. Sep 9, 2015

    Thanks, Andy! It was a pleasure serving you. ~Reuben

  • Jessica F. Sep 3, 2015
    Carpet Cleaning
    Verified Review
    Owner came in person and facilitated cleaning. Accomodated our schedule. Very fair price, quick and efficient crew. Did a great job. Would recommend, and would use again.
    Reuben R. Sep 3, 2015

    Thank you! It was a pleasure meeting you, and I'm happy we could help. Give us a call for any future needs. ~Reuben

  • Charlotte J. Aug 30, 2015
    Carpet Cleaning
    Verified Review
    The team that service my home were professional, the process was explained to me and then they got right to work. They were done in no time. I would have no problem recommending this company.
    Reuben R. Sep 3, 2015

    Thank you so much! It was a pleasure serving you. I hope to work with you again soon. ~Reuben

  • Gilbert K. Aug 28, 2015
    Carpet Cleaning
    Verified Review
    Reuben R. Aug 28, 2015

    Thank you! It was a pleasure serving your home. ~Reuben

  • Ryan N. Jul 31, 2015
    Carpet Cleaning
    Verified Review
    I would hire these guys again in a heartbeat. Reuben and his team are punctual (even early!), efficient, timely, and cost-effective. Our living room looks like a completely new room, and they were in and out in less then 45 minutes for 4 rooms. I couldn't be happier with the service and the results; I would recommend Reuben and his team to anyone looking for carpet cleaning. I'm completely blown away. Thank you so much, Reuben, for all of your hard work, communication, and results in a turnaround time of 2 days!
    Reuben R. Aug 1, 2015

    Thanks, Ryan! It was a pleasure serving you. I hope the move went smoothly! ~Reuben

  • Adella D. Jul 29, 2015
    Carpet Cleaning
    Verified Review
    Reuben R. Jul 29, 2015

    Thanks! Good luck with the renovation. ~Reuben

  • Rachael R. Jul 23, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Very professional, fast, on time & great results.
    Reuben R. Jul 23, 2015

    Thank you, Rachael! Give us a call for any future needs. It was a pleasure serving you! ~Reuben

  • Jonelle S. Jul 7, 2015
    Carpet Cleaning
    Verified Review
    Great Job!! Great Price!! Great Service!! Fast Cleaning!! Quick Response!! Quick Scheduling!!
    Reuben R. Jul 7, 2015

    Thank you, Jonelle! It was a pleasure serving your business. I hope to work with you again in the future. ~Reuben

  • Fatrena H. Jul 1, 2015
    Carpet Cleaning
    Verified Review
    1. Called prior when they couldn't make it on time. 2. Professional and courteous. 3. Worked with me in getting groupon bar code. 4. Provided aftercare instructions. 5. Quick and completed in timely fashion.
    Reuben R. Jul 1, 2015

    Thank you! It was a pleasure serving you today. Best of luck with the move ~Reuben

  • Ken L. Jul 1, 2015
    Carpet Cleaning
    Verified Review
    He was easy to work with. On time. Clear. Professional. And he got the job done. That is what I wanted.
    Reuben R. Jul 1, 2015

    Ken - thanks so much for the kind words! Best of luck with the move. ~Reuben

  • Heidi D. Jun 29, 2015
    Carpet Cleaning
    Verified Review
    We were very pleased with the service we received from Heaven's Best Carpet Cleaning! We needed someone in a short timeframe and they made it happen which realized my fiance' and my stress level a great deal.
    Reuben R. Jun 29, 2015

    Thank you, Heidi! It was a pleasure serving your home. Best of luck with the move. ~Reuben

  • Steve R. Jun 23, 2015
    Carpet Cleaning
    Verified Review
    Best carpet cleaning I ever had. VERY thorough. Got all dirty spots clean. Even got tile and linoleum floors clean. They moved everything. Were done in 2.5 hrs. Amazing. Would highly recommend. Their rotating shampoo "circles" are much more effective than any "steam" cleaning I've ever had.
    Reuben R. Jun 23, 2015

    Thanks so much! It was a pleasure serving your home. I really appreciate you having us out today. ~Reuben

  • Jill L. May 27, 2015
    Carpet Cleaning
    Verified Review
    Reuben was very professional and did a great job on our carpets. I would highly recommend his services to any future customer.
    Reuben R. May 27, 2015

    Thanks Jill! It was a pleasure serving you. ~Reuben

  • Ben O. May 16, 2015
    Carpet Cleaning
    Verified Review
    Very professional and friendly service.
    Reuben R. May 27, 2015

    Thanks again, Ben! ~Reuben

  • Elizabeth H. May 14, 2015
    Carpet Cleaning
    Verified Review
    very affordable, professional service and my carpet looks and smells great! I would highly recommend.
    Reuben R. May 14, 2015

    Thanks so much, Elizabeth! It was a pleasure serving you. ~Reuben

  • Laura W. Apr 27, 2015
    Carpet Cleaning
    Verified Review
    Reuben was able to fit my time schedule and did an excellent job.
    Reuben R. Apr 28, 2015

    Laura - thank you so much! What could I have done to make your 4 star experience a 5 star experience? I always strive to improve my service. ~Reuben

  • Anna S. Apr 19, 2015
    Carpet Cleaning
    Verified Review
    While we didn't get the results we'd hoped for the owner was incredibly kind and understanding and willing to rectify the situation
    Reuben R. Apr 21, 2015

    Anna - thank you! Again, I apologize that I wasn't able to help. But I was happy to hear that you found a solution that worked. ~Reuben

  • Liz I. Apr 17, 2015
    Carpet Cleaning
    Verified Review
    The first thing that impressed me about Reuben: his message acknowledged the specifics of my message and what I'd said I needed. It wasn't a generic message sent out to all potential customers. I needed the service on a specific date and he said he could do it, so I hired him even though other estimates were lower. He showed up on time, did a good job, and didn't complain about having to carry his equipment to the carpeted attic. I am a happy customer!
    Reuben R. Apr 18, 2015

    Liz - thank you so much for the kind words! Let me know if I can help in the future. ~Reuben

  • Emily P. Mar 28, 2015
    Carpet Cleaning
    Verified Review
    Reuben was friendly and polite. He was also very patient and helpful during our email exchange, answering all my questions promptly. When he arrived, he assessed what needed to be done and listened to what I wanted. He was very thorough and the results are great - it dried quickly and all the floors look much fresher now. I would definitely recommend Reuben - I couldn't ask for better service.
    Reuben R. Mar 28, 2015

    Thank you, Emily! Please let me know if I can be of any help in the future. ~Reuben

  • Ashley S. Mar 16, 2015
    Carpet Cleaning
    Verified Review
    Very professional
    Reuben R. Mar 17, 2015

    Thank you Ashley! It was a pleasure serving you. ~Reuben

  • Kelly C. Mar 5, 2015
    Reuben did a great job cleaning my couch - it looks brand new! I plan to use him again and would definitely recommend.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the number of rooms, halls, stairs, furniture pieces, etc. Pretreatment and deodorizer are always included (no extra cost!). Customers can add stain protector, pet enzyme treatment, and red stain removal for an extra fee (these are all optional - we will not hard sell you).
What is your typical process for working with a new customer?
We start with a quote over the phone. We won't tack on tons of upgrades when we arrive to the job, so you won't be surprised by a bill twice the size of your original quote. Next we set a firm appointment time - usually between 9 to 5pm on weekdays and 9 to 1pm on Saturdays. When we arrive to the job, a 2 person crew will take care of everything from vacuuming to final grooming. We accept checks and credit cards at the time of service and will provide a receipt via email.
What types of customers have you worked with?
We work with a wide variety of customers including renters, homeowners, investors, property management companies, and commercial clients.
What advice would you give a customer looking to hire a provider in your area of work?
Always read the reviews before you hire a carpet cleaner. There are dozens of cleaners in the Milwaukee area, and sadly most of them either have no online reviews or terrible reviews. We pride ourselves on our sparkling reputation, and we work tirelessly to maintain it.