Divine Touch Cleaning
Divine Touch Cleaning

Divine Touch Cleaning

Top Pro

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Introduction: Divine Touch Cleaning number one focus are our customers. Our goal is to make sure they are satisfied with the services they received. Our mindset is to treat every home or business like it is our own. ***Please note before reaching out: We are currently have limited time slots available for cleaning. We only have early morning weekday slots, afternoon, weekday slots, and some Saturday slots available. Divine Touch Cleaning MAY suggest doing a one time consultation. The price of consultation will be $50, which $20 will be subtracted from the 1st cleaning**** As we navigate through the pandemic of COVID-19 and Corona Virus we know that you safety is number one! We want to make sure that we keep you our customers, as well as our staff healthy, safe and educated. In partnership with you to protect yourself and your family, we have put in place extra precautionary measure to keep germs from traveling from one home to the next. If you are concerned about the spreading of germs and the virus, we specialize in disinfecting and sanitizing your, home, office, or facility.
Overview

Current Top Pro

Hired 55 times

Background checked

7 employees

2 years in business

Payment methods

Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, Zelle

Social media

Facebook, Instagram

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

42 photos

  • New home construction

    Commercial Cleaning

Specialties
Extra services

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Pets

Cleaning type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

38 reviews

5
95%
4
3%
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2%
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Read reviews that mention:


Kay F.

House Cleaning

Raven and her group were on time and courteous. They did a great job in getting the house sparkling clean, which gives me more family time. Raven is very responsive to messages and even to text messages which I appreciate. We will definitely be using their services again.
May 7, 2021
·
Verified
Karen C.

House Cleaning

Raven and her team are outstanding. Their work exceeded my expectations in every way. I appreciate their professionalism and kindness. Our house has never, ever been cleaner. Thank you thank you!!!
Divine Touch Cleaning's reply
Hi Karen! Thanks for leaving a review and we are happy that you enjoyed your experience with us. It is always a joy to work with you and your family! We are so glad to be of service to you.
Sep 20, 2020
·
Verified
Colleen L.

House Cleaning

Raven and her team did an amazing job on our daughters house, she was very professional and personable. I would recommend Raven and her team to anyone that needs cleaning.
Divine Touch Cleaning's reply
Hi Colleen, Thank you for your review! We appreciate your recommendation and are glad that we could provide quality service for your daughter's home. Hope to hear from you soon.
Sep 1, 2020
·
Verified
Jeanine T.

House Cleaning

Kind of weird writing a review on a business who hasn't yet performed the work but here goes. After checking out and interviewing housekeepers/cleaners, I finally found Divine Touch. Raven was on the ball with communications. How refreshing to ask questions and get immediate and verifiable answers! Came and gave me a price quote which I found very reasonable and we agreed. However, the COVID19 escalation and my chronic lung disease, I have not been able to have anyone come to my house. Raven still keeps in contact and says she's ready when I am. I will definitely hire her when time is right. Just so impressed with her care, compassion and friendliness. Hope all goes well for you, Raven.
Divine Touch Cleaning's reply
Jeanine, we truly appreciate your review. We strive to provide quality communication and customer service for our customers from start to finish so we are very glad that you were able to experience that you could share about before your cleaning. Let us know how else we can be of continued service!
Mar 30, 2020
·
Verified
Brock k.

House Cleaning

She cleaned up a real mess And her quote was legit My house has not been cleaned in months and she was committed to her quote It took her longer than here quote But she did not finish until everything we talked about was done. She’s one you can trust
Divine Touch Cleaning's reply
Wow – thanks for your kind remarks! I’m so happy that we could have provided you with an accurate quote and quality service. Hope to hear from you soon!
Dec 28, 2019
·
Verified
Credentials
Background Check

Raven Warr

FAQs

  • What is your typical process for working with a new customer?

    Its pretty simple, we ask similar questions as to the list below on what you should think through. Give you a quote, set the date. Arrive at your home and go from there!

  • What advice would you give a customer looking to hire a provider in your area of work?

    ☆ Most of our clients hire us due to our reviews. Reviews can tell you a lot about anything that you are investing your time and money into. Read the reviews for the cleaners you are interested in, this will give you good insight. ☆ Also what is very important is that you need your cleaners personality to mesh with yours. You're comfortable with them and they are comfortable with you this equals are successful work environment. After all this person will be in your home and you can build a great business relationship with each other!

  • What questions should customers think through before talking to professionals about their project?

    #1 What's the project: Floors only? Ok, what type of flooring do you have in your home? Bathrooms? Great! How many bathrooms are there and are they half or full bathrooms? Bedrooms? Sounds good, do you need the furniture and light fixtures dusted as well? Think through your needs. #2 How many rooms total need to be cleaned. Write or type out a plan if action that you expect for your cleaner to do so that you guys can be on the same page. How many rooms total What type of flooring are in these rooms What specifically do I want done in each room. #3 Do you need a deep clean or general cleaning? Deep clean: This hasn't been cleaned in at least 6 months or this is something that requires detailed cleaning. IE: removing food from cabinets and wiping shelves, dusting cobwebs in all bedrooms, or cleaning vents on kitchen appliances. General clean: I am a pretty tidy person but I need someone to take care of the rest of the cleaning so that I can relax. #4 Who should do the project? Sometimes clients have services that they may request to be done but I believe that they are the best person to compete them! 😊 Example: there is a particular cleaning solution that needs to be applied, in a specific, meticulous, calculated method. Also the item or surface is very delicate or vintage. Most time in these cases the project/service may not be completed to that person's elevated standards. Which meeting your standards is our #1 goal, so please be mindful of this. 😊 Because we want the best for you and your home! #5 Trust your professionals knowledge. If you have a deep cleaning that needs to happen trust the time estimate given to you by us. It will take some time to do the detail or restoration cleaning. Please understand these projects take a minimum of 5hrs to complete and to be done right for the best possible result.

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