FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer three pricing services for our customers. There is the Quick Help - 30 Minutes at $29.95, Errors, Tuneups, Email Issues - 60 Minutes at $59.95 and the Complex Virus Removal - 90 Minutes at $89.95
- What is your typical process for working with a new customer?
New customers gets 20% off service.We offer them a risk free, money back guarantee on our service. We make sure we resolve the customers computer problem and that they are very happy with the service.
- What education and/or training do you have that relates to your work?
Techs are A+, MCP (Microsoft Certified Professional) and MCSA (Microsoft Certified Systems Administrator) certified.