FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Custom cakes are priced by each individual order according to the required servings, flavors, and details of each design.
- What is your typical process for working with a new customer?
I provide all of my potential clients with information on ordering custom cakes by directing them to my website. Once there, everything is fully explained and if they have any questions, they may email me or call me to discuss any additional details. If they are interested in a quote, I've provided a form to gather basic information to assist me with giving a proper quote for their event. All details are confirmed in writing and we schedule to meet and confirm the arranged details.
- What types of customers have you worked with?
I have worked with many friends and family, colleagues, and corporations. Most of my clients I've worked with I encountered by word of mouth, so I've worked with all types of people from many different backgrounds and cultures.