All City Contracting

We do agree this job did not go very smoothly. We had a sales associate that was supposed to run this job but ended up disappearing on us after the job was sold. Left us to figure it out. This is not even the type of work we do. We were definitely left in limbo trying to figure it out. We did the best we could with what knowledge we knew about what was going on. All City Isn’t being sued by anybody any legal matters are resolved. Rubber roof Was redone one time because the tapered system was installed incorrectly. But they installers corrected the problem With no additional cost to the homeowner Gutters were installed correctly never had to be repitch service manager went out there and put a level on them and they were pitched correctly Had some standing water in them, but that is normal. The homeowner thought because there was standing water they were pitched incorrectly. It was barely an 8th of an inch. Roof decking was not rotten. It was discolored, but was not rotten at all but the homeowner requested for it to be removed and we did as they asked. We do agree the railings were ordered wrong because of the sales associate, but the owner did correct the situation and had to re-order the correct railings at his own expense. No expense to the homeowner. It did take a little longer for them to get in because they were special order materials. According to the subcontractor, the deck was completed that is why he was paid in full a reasonable amount for the work that he did and he cashed the check which closed everything out. He has absolutely no lien rights We’ve done our best communicate with the homeowner to relate when materials were coming in and the status of the project. As you can see none of our other clients, have any issues with our communication or their install.