FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike most contractors in the industry, we don’t play any pricing games. We won’t “magically” discount your project by “thousands” of dollars for “advertising discounts” if you “sign today”. Our prices are straight forward and simple. Our materials are about 33%, our labor is about 33%, and the company needs about 33% to keep the doors open and continue growing. We WILL NOT be the cheapest price you find, but we promise a fair price for a Durable Roof Solution that should never have to be replaced again.
- What is your typical process for working with a new customer?
Once we receive a request for a quote from a homeowner you will be contacted within 24 hours to schedule a time for one of our roofing experts to inspect your project. Once the inspection is completed you will receive a detailed, easy to understand quote within 48 hours. Should you be unavailable while the inspection is completed, we can schedule another time for our roofing expert to stop by to review your quote and show you samples by request. Once you decide to move forward with the project you can either digitally sign your agreement and mail in your deposit, or we can schedule a time for our roofing expert to stop by, sign the agreement, and pick up the initial deposit. Once the paperwork is signed you will be placed onto our installation schedule. Typically, most projects are installed about 2 weeks after paperwork is signed. Most projects take 1-2 days to complete once the work has started. The remaining balance is then due upon completion after the final inspection is completed.
- What types of customers have you worked with?
We work with all different kinds of homeowners and businesses. We’ve worked with residential homeowners, commercial business owners, churches, hotels, municipalities, people selling their homes, people purchasing homes, owners of income/rental properties, etc…