FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work with every customer and tailor to the needs based on their budget and situation. We also offer zero interest financing. We are currently running a promotion, $500 off a purchase of a new furnace. Or when you buy a furnace, the air conditioning system will come half off the normal price.
- What is your typical process for working with a new customer?
Ideally we would like to first have a conversation over the phone to see what the customer is looking for. After that, our preference would be to schedule an appointment to come out and go over any questions or concerns the customer would have.
- What education and/or training do you have that relates to your work?
All of our technicians and installers have a minimum of 5 years experience. All of our lead installers have a minimum of 12 years experience. Our sales team and product specialists all have 25+ years in the industry. We are a 4th generation, family owned company with extensive experience across the board.