FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For carpet it is basically 30 dollars a room which includes all of our services. We vacuum, pre-spray with all natural solutions, agitate the carpets, then extract with steaming hot water. We are always running specials though so you should call for a custom quote on your job. For tile we charge $0.75 per foot to clean it and .25 a foot to seal it. The cleaning process involves pre-spraying the tile with acid ( don't worry it is non toxic, and safely applied to prevent damaging nearby objects) and then using a rotating scrubbing pressure washer to vacuum it up with steaming hot water. The sealing process can keep your grout looking freshly cleaned for up to 7 years.
- What is your typical process for working with a new customer?
We like to explain or process and then make sure we understand your expectations. We will then schedule a time that is convenient for you to come out and perform our clean.
- What education and/or training do you have that relates to your work?
We send our technicians to training annually and they also receive certifications. We are trained professionals.