|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
|Saturday||7:00 a.m. to 7:00 p.m.|
Premier Maid Services
About this pro
It was the most pathetic cleaning job I have ever experienced. Sent two people but one was on the phone the entire time so really only had one person cleaning who didn't speak English. Would never, ever, ever recommend this cleaning company. What a colossal waste of $180.Jun 20, 2018Verified
Poor attitude and did not do what I paid for. I was lied to about time not being an issue. I paid for a deep cleaning and paid extra for the fridge to be cleaned. I got a basic cleaning that I could’ve done myself. The fridge wasn’t touched neither was any laundry done that she stated over the phone “Will do 2 or 3 loads.” No counters beside kitchen were wiped down. Living room still was messy and the floors looked like they literally went over once and did not sweep. Last time I will ever trust a random service and go by recent reviews. I should’ve read further down. I’ve called to discuss what I paid for and what was included but of course no answer but when I originally was interested responded within 10 minutes. They made sure to take the tip though. I don’t even smell a hint of cleaning supplies. Lesson learned. Pro: my room was decent considering the mess it was in before but as far as the the rest of my 2 bedroom I paid for I would’ve been better off cleaning it myself.Apr 26, 2018VerifiedJennifer P.'s reply
Hello jasmine so I had a talk with you yesterday offer to come back and redo the whole job and fix everything I totally understand the frustration we would also like do address that there wasn’t a single table that didn’t have clothes on them we sincerely did not know where to stuff all the clothes ... we put some in your closet and left a huge pile in your room I did agree to laundry loads but customers leave them sorted like I previously told you the night before the job laundry is a courtesy but we don’t do laundry or charge you for it we clean the laundry room which was impossible to get to I know that both bathrooms where cleaned to perfection we addressed it both of your friends to check everything before we left they said it was perfect better than how it was please call us 469-207-8003 I wish that we could have taken pictures of before and after as a company bad reviews kill us but we did your cleaning to the best of our abilities thank you!!!
Worst cleaning I've ever seen. It honesty looked like they did nothing. I made the mistake of leaving a key. Popped in to pay then left Should've known better. I was given a quote and once they arrived they then told me I had to pay extra for cabinets to be wiped down., $30 more. I cane back to house after they finished to find There were steaks everywhere in kitchen. Bathrooms cabinets weren't touched. They had toothpaste still on the front of them . Kitchen counters weren't wiped down. Floors weren't swept or mopped. Blinds and baseboards weren't touched. Carpet wasn't vacuumed. Windowsills weren't wiped down. Panty wasn't swept or wiped down. This house was empty and I needed move out cleaning. I paid $240 even gave $30 tip. I had to spend another several hours to do myself what I paid them to do.. Horrible experience. Don't waste your money. I was very specific and let them know exactly what I needed cleaned.Oct 9, 2017Jennifer P.'s reply
Hello Anita we are terribly sorry about the miscommunication but when you arrived to the home you checked all the upstairs part and said it looked amazing vacuuming and cleaning we did everything we could through out the whole home please let us fix this issue call us back @ 469-207-8003 thanks Premier Maid Services.
They did excellent work and were very friendly. My 9 year old even gave them a hug when they left!Jun 6, 2018VerifiedJennifer P.'s reply
Thank you so much it was our pleasure!!
They worked very hard...The house is very old and needed a really good cleaning. We were very pleased.May 28, 2018VerifiedJennifer P.'s reply
Thank you so much Gayle it was nice to meet you!!! Call us if you need any cleaning 😃
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- What should the customer know about your pricing (e.g., discounts, fees)?I can work on prices with customers
- What is your typical process for working with a new customer?Always doing what customer wants
- What education and/or training do you have that relates to your work?I have been cleaning houses for 8 years