FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We mainly do a fixed price but we base that price off of an hourly rate of $35.00/hr. Typically if a customer wants a 1 logo, we charge $140.00 for 4 hours. This way we allow ourselves enough time to provide the customer with several options to choose from. This will also pay for unlimited revisions to a logo or several re-dos if us and the customer can't come to an understanding.
- What is your typical process for working with a new customer?
Talk with the customer. Understand what the customer needs and get details of the job requested. We will then go to work immediately trying to provide artwork for the customer to look at so that we may receive feed back as soon as possible in case changes or corrections need to be made.
- What education and/or training do you have that relates to your work?
We've been working in Graphic Design for a combined experience of over 26 years so we have plenty of experience in designing logos, signs, websites, illustrating, vectoring, and photoshopping. I went to Amarillo College for a while. There I studied computer information systems, Graphics Design, Web Development, and Computer Programming. Roberto studied at the Umberto Boccioni Institute of Art in Naples, Italy.