FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is unique, and I prefer to do an on-site estimate; this allows for a more complete, detailed estimation process, as I can get expectations from customers and also inform them of limitations based on location, material used, and budget concerns.
- What is your typical process for working with a new customer?
Upon meeting a customer to bid their job, I like to get a feel of their knowledge and expectations of the work they want, while also trying to determine their budget and needs so we are able to nail down a complete scope of work. This allows me to be thorough with my estimate, so there are minimal changes in the pricing and date of completion during a project. All projects are unique in size, scope, and what limitations may exist. I want my customers to feel confident and comfortable with me--I will be spending time in their homes and around their families. A home is an investment that needs to be maintained and cared for. I like to think I treat my customers' homes as I would my own.
- What education and/or training do you have that relates to your work?
I have received education in Schluter shower systems.