FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the hour and our hourly rate depends on the number of movers on your job. Although there is a TWO HOUR MINIMUM on all jobs, there are absolutely NO ADDITIONAL CHARGES!!! We offer free onsite estimates and various methods of payment. Please see below for our pricing: 2 men = $95/hr with a 3hr min of $285 3 men = $125/hr with a 3hr min of $375 4 men = $165/hr with a 3hr min of $495 5 men = $200/hr with a 3hr min of $600 We determine how many movers to send (if you disagree give us a call and we can talk about it!) and we try to get all moves done within the 3 hour minimum. THERE ARE ABSOLUTELY NO HIDDEN FEES!!!! —NO TRUCK FEE (INCLUDED FREE)!! —NO TRAVEL TIME FEE!!! —NO FUEL SURCHARGE!!! —NO EXTRA FEE FOR STAIRS!!! —WRAPPING INCLUDED FREE!!! —DISASSEMBLY INCLUDED FREE!!! Service includes truck, dollies, hand trucks, tools, moving blankets, shrink wrap, tape, moving straps, speed packs, floor and door protectors, ALL AUTOMATICALLY INCLUDED—FREE!!! The time starts when we arrive at the job site until we are done with your move. You will have EVERYTHING in writing before your move. Thank you and please do not hesitate to get in touch with us if you have any questions or if you would like to proceed with booking, that is what we are here for!
- What is your typical process for working with a new customer?
I explain to them that I'm not trying to make a lot of money off of them and that I will be much happier sending out a GREAT crew that leaves an exceptional impression so that that customer will use us again and refer us to others! If a customer disagrees with the number of movers that we think is a good fit for their job we offer them the option of sending us over pictures of EACH ROOM that we would be moving. Indeed, if we see that their job does not merit more movers than we initially thought we would send fewer for a more affordable hourly rate!
- What education and/or training do you have that relates to your work?
I have worked in the moving industry in the DMV area for over 15 years. I have managed many moving companies and started Affordable Top-Notch Movers in 2003. Although we are new to Thumbtack, we have been around for many years and strongly encourage that prospective customers check us out on the web! We are fully licensed, bonded and insured and can send over Certificates of Liability without a problem!