FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a standard pricing system. Every home is unique, and no two Maid To Polish customers have the same cleaning needs. Because our services are customized to suit each family’s needs, our house cleaning rates vary from home to home. Some factors that affect our cleaning service prices are the size of your home, the number of people and pets, and how often you want your home cleaned, but there are other factors as well.
- What is your typical process for working with a new customer?
When working with a new client we like to give full consultations to see what services the customer needs. We like to learn all about their home (i.e. Square Footage, Layout, Cleaning Needs, Pets, Type of Flooring, Etc.) We know that every home is different and everyone needs more or less TLC.
- What education and/or training do you have that relates to your work?
All of our employees go through a 2-week intensive training provided by a Maid To Polish professional cleaner. They learn all the ropes regarding customer service skills, safety precautions and the proper way of cleaning the homes.