FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We as a small business ourselves realize that money doesn't grow on trees! So in the beginning we will sit down with you and not only express our financial expectations but find out yours and meet somewhere in the middle ground where both parties will be satisfied.
- What is your typical process for working with a new customer?
Typically with a new customer, the owner Quentein Todd will personally come out to the site and handle all initial business with the client. He is who will come and sit down with the client and discuss options for the services and get everything in order and more Ethen likely will do your initial clean. Then whoever is assigned to your location will be personally introduced and trained by the owner before they start to come on their own. and the rest is MAGIC!
- What education and/or training do you have that relates to your work?
I am a professional cleaner from Michigan and I have recently started my own company. I Have 5 years experience in this field, I have done cleaning for the Coca-Cola Factory in Detroit, 6 ULTA Beauty Locations in Michigan, Multiple Dealerships and office Buildings Including Cadillac and Apple. Any person working under Divine Shine will be or has been personally trained by me regardless of any background they may already have.