FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Rapid Movers offers our clients very competitive rates. Our base rate is 65 dollars a our with a 2 hour minimum and a 30 dollar fuel fee. There are no hidden fees in our pricing.
- What is your typical process for working with a new customer?
One of our customer services representative will take your information over the phone and tell you exactly what pricing will fit with your budget for what you will be moving. They will also confirm your date and time for your move. The team will call you the day before your move and the morning of your move, just to make sure that you are ready at the selected time ( things come up ). At least 2 pro mover will arrive at your home at the scheduled time to get your move done for you.
- What education and/or training do you have that relates to your work?
All movers on the team have a minimum of 5 years loading and moving experience. Our lead movers have a minimum of 10 years experience.