FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary depending on the type of event, date, and time frame requested. For example - Wedding quotes typically reflect the amount charged for receptions. We also offer various upgrade packages that include: Lights Fog Machine Customized Gobo Projection Video/Picture Slide Show
- What is your typical process for working with a new customer?
Once a client gets in contact with us, we take pride in getting to know them and their specific needs. We are available to communicate via whatever means the client prefers, whether that is in person, via telephone, or through emails. Here is an overview of our process: 1. Free Consultation Our process begins with a free consultation (every meeting, call, or conversation with us is free throughout the entire process). During this consultation, an Uptown Team Member will ask you questions about your big day. The team member will also answer any questions you may have about hiring a DJ for your event. 2. Deposit/Payment We offer a variety of packages and will help you decide what works best for you. Once you decide, we will ask you to pay a deposit. Your deposit saves the date with us and also goes towards your total amount owed! Any remaining balance is due one week prior to the date of the event. 3. Communicate and Customize Once your deposit is secured, we can begin working! Throughout this process your DJ will work with you (or whoever you put in charge) on customizing the perfect playlist for event. 4. Show Time! On the date of your event, your DJ will arrive an hour before it begins to set up and make sure everything is perfect. Your DJ will perform as requested and provide exceptional service!
- What education and/or training do you have that relates to your work?
Uptown Sound disc jockeys have over 20 years of combined experience. Throughout their careers, they have serviced countless multi-cultural weddings, parties, corporate events, proms, birthdays, and various other affairs. You name it, we've done it!