FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Discount Code: TT0335 Our pricing is strait forward with no hidden fees. *Please note that there will be a required $12 service fee for each service
- What is your typical process for working with a new customer?
We are consistent with our process. We go through a walk-through with you, speak about areas of concerns, and make any recommendations based on our findings. If at any point we feel we are unable to exceed your expectations, we will kindly let you know. It's really that simple!
- What education and/or training do you have that relates to your work?
Our entire team must complete customer service training, 80+ hours of cleaning training, and ongoing training as it relates to carpets, tile and grout, and upholstery.