Introduction: Here at Masterco, we are always striving to accomplish our mission and our mission is Customer Satisfaction. We do this by upholding our 4 Customer Service Guarantees.
We have a Market Price Guarantee; a Quality Satisfaction Guarantee; a Reliability/Communication Guarantee; and a Flexibility/Convenience Guarantee.
Our Market Price Guarantee promises to always keep our prices at a fair affordable market price. If and when possible; if you get a lower quote from a competitor; we can not only match their price to win you business but also give you a 5% discount on it.
Our Quality Satisfaction Guarantee promises to always tailor our services to the satisfaction of each and every client because each and every client is different. If at any time you are unsatisfied with any aspect of the service you receive; please do not hesitate to communicate your dissatisfaction and we will go above and beyond as much as possible; to see that you are satisfied.
Our Reliability/Communication Guarantee promises to be as reliable and consistent as possible. It also promises to communicate in advance all obstacles and challenges that are encountered.
Our Flexibility/Convenience Guarantee promises to always be flexible and convenient for our clients. We make paying invoices as convenient as possible by offering online and phone payments. We believe in utilizing any technology that will make life easier and more convenient for our clients. You can both request quotes and pay online conveniently at our website. We also offer payments in just about everything else such as cash; cash app; paypal etc. Some of our clients are out of state and some don't write checks anymore; so this makes it as easy as paying your electric or phone bill online.
We thank you in advance for your business and would be most grateful if you would help us out by
Sending any referrals( friends, family, etc.) to our email
&
Leaving us a positive review
Please call or text us
